IKEA's Global Marketing Strategy

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IKEA’s

GLOBAL MARKETING
STRATEGY
Presented by:
Ayush Mittal
Kumar Fanishwar
Mayank
Vashishta
Mani Kukreja
Varsha Nagdev
INTRODUCTION
• Swedish home
furnishings retailer
• 226 stores in 33
countries
• Success=Product
differentiation + cost
leadership
ABOUT IKEA
• Established in 1943
• 1947-Furniture
• 1958-1st store
• 1956-Flat pack furniture
• 1963-Overseas
• Price reduction by avg. 2-
3% per year
• 2005-US $17.9billion
company
Man Behind The Success:
Ingvar Kamprad
• Business idea:
Democratic Design
• “We are concept
company”
• Believe: People’s
lives + People
themselves
• Work culture
COMPLETE SHOPPING EXPERIENCE

• Located outside
urban areas.
• Beautifully crafted
stores
• Circular building
• Play room
• Innovative products
LOCALIZATION IN GLOBAL
MARKET
•Target market –global middle class
•Similar spending pattern across the country
•Need to strengthen its presence in global
market
•Cost cutting
•Different patterns in different countries
•DIY concept
IKEA BUZZ
• Weaving a story
across itself

• Growing craze of
IKEA

• Introduction of
Boklok homes
FACTORS
• Vision-‘to create a better
everyday life for many people’
• Strong concept
• CSR activity
• Volume Commitments
• Innovation
• Marketing
PROMOTIONAL STRATEGIES
Valuing the Values of the
Founder
“Creating a better life” “Respect for Money”
“Simplicity & Humbleness”
“Ability to overcome the Shortcomings”
“Contemporary yet Affordable furniture”

•Were they really be able to provide “value for money” when the
parts in the kits were missing ?
•Were they able to justify the “creating a better life” factor when
during opening of new stores, people were crushed to death or
the case of long billing queues ?
• When DO-IT-YOURSELF factor created uneasiness amongst
customers?
•In spite of Mass campaigning & advertising, the goods were “out
of stock”
Steps for following the old path &
Curbing Customer Resentment
• Innovations & development, keeping intact the
founder’s vision was the need of the hour
• Social Responsibility towards Customer
• Hiring more staff exclusively for Customer
Handling
• Availability of products
• Motivating the Staff for Simple & Humble
Customer Satisfaction
• Moving from “Ikea-Oriented” Approach to
“Customer-Oriented Approach”
The Love-Hate Relationship
• Gathering of People in
Abundance during
opening of new stores
• The supply does not
support the demand for
the products.
• Customer more willing
to buy than the sellers
who are willing to sell.
THANK YOU

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