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    This document discusses appraisal and performance management. It outlines the appraisal process including setting work standards, evaluating employee performance against standards, and providing feedback. It describes various appraisal methods like rating scales, forced distribution, and behavioral anchored rating scales. It discusses problems with appraisals like unclear standards and biases. Solutions proposed include selecting the right appraisal tool and training appraisers. The roles of appraisers, the appraisal interview process, and how appraisals contribute to performance management are also covered. Finally, it outlines characteristics of appraisals based on total quality management principles.

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    This document discusses appraisal and performance management. It outlines the appraisal process including setting work standards, evaluating employee performance against standards, and providing feedback. It describes various appraisal methods like rating scales, forced distribution, and behavioral anchored rating scales. It discusses problems with appraisals like unclear standards and biases. Solutions proposed include selecting the right appraisal tool and training appraisers. The roles of appraisers, the appraisal interview process, and how appraisals contribute to performance management are also covered. Finally, it outlines characteristics of appraisals based on total quality management principles.

    Copyright:

    Attribution Non-Commercial (BY-NC)
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    Download as ppt, pdf, or txt
    26 views14 pages

    Appraisal & Performance Management

    Uploaded by

    prernamats
    This document discusses appraisal and performance management. It outlines the appraisal process including setting work standards, evaluating employee performance against standards, and providing feedback. It describes various appraisal methods like rating scales, forced distribution, and behavioral anchored rating scales. It discusses problems with appraisals like unclear standards and biases. Solutions proposed include selecting the right appraisal tool and training appraisers. The roles of appraisers, the appraisal interview process, and how appraisals contribute to performance management are also covered. Finally, it outlines characteristics of appraisals based on total quality management principles.

    Copyright:

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    of 14

    Appraisal & Performance

    Management

    Presented by:
    Avinash
    Ridhima
    Shubham
    Siddharth
    Sagar
    Appraisal Agenda
    • Appraisal Process
    • Appraisal Methods
    • Appraising Performance: Problems &
    Solutions
    • The Appraisers
    • The Appraisal Interview
    • Role Of Appraisal In Performance
    Management
    Appraisal Process
    • Setting Work Standards
    ▫ Defining the Job

    • Employee Performance Relative to the


    Standards
    ▫ Appraising Performance

    • Providing Feedback
    Reasons For Appraisal
    • Basis for Promotion & Compensation

    • Self & Peer Evaluation

    • Talent Management & Employee Career


    Plan

    • Manage & Improve Firm’s Performance


    Appraisal Methods
    • Graphic Rating Scale Method

    • Alternation Ranking Method

    • Paired Comparison Method

    • Forced Distribution Method


    ▫ Sun Microsystems, Enron Corp,
    Qualcomm, Ford, Tricon, ITC*
    Appraisal Methods
    • Critical Incident Method
    • Narrative Forms
    • Behavioral Anchored Rating Scales
    • Management By Objectives
    • Computerized & Web Based Performance
    Appraisal
    Appraising Performance: Problems

    • Unclear Standards
    • Halo Effect
    • Central Tendency
    • Strictness/ Leniency
    • Biases
    Appraising Performance: Solutions

    • Learn, understand and anticipate


    potential problems
    • Select & Use The Right Appraisal Tool
    • Train The Appraisers
    • Diary Keeping
    Ensuring a Fair Appraisal
    • Frequent performance evaluation

    • Familiarity with person’s performance

    • Consensus on job duties between boss and


    subordinate

    • Eliminating performance weaknesses by


    employee cooperation
    The Appraisers

    • Immediate Supervisor
    • Peer Group
    • Rating Committee
    • Self Rating
    • Subordinates(upward feedback)
    ▫ FedEx- Survey Feedback Action
    • 3600 Feedback
    • Assessment Centre
    The Appraisal Interview
    Interview Type Interview Objective
    Satisfactory – Promotable Career Plan & Professional
    Development
    Satisfactory – Not Promotable Maintain Satisfactory Performance
    Unsatisfactory – Correctable Action Plan For Performance

    Conducting The Interview


    1. Be Direct & Specific
    2. Don’t Get Personal
    3. Encourage Employee To Talk
    4. Don’t Skirt Around The Issue
    Role Of Appraisals In Performance
    Management
    • Traditional Appraisal Method Obsolete
    • The Performance Management Approach
    ▫ Get Tough
    ▫ Performance Management
    • Total Quality Management
    Characteristics of TQM-based
    Appraisals
    • Few performance level categories, avoiding
    forced distribution
    • Objective measurement of results
    • 360-degree feedback
    • Samples of work behavior
    • Atmosphere of partnership and constructive
    advice
    • Appraisal standards based on analysis of
    customer needs
    • Finding causes of performance deficiency
    Thank You

    Questions?

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