Product Specification Customer Needs For The Product

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PRODUCT SPECIFICATION

CUSTOMER NEEDS FOR THE PRODUCT


SPECIFICATION ESTABLISHMENT & DEVELOPMENT PLAN
PROCESS OF ESTABLISHING THE TARGET SPECIFICATION
• Prepare the list of metrics
• Collect competitive benchmarking information
• Set ideal and marginally acceptable target values
• Reflect on the result and the process
STEP 1 :

Guideline for Constructing the list of Metrics


• Metrics should be complete
• Metrics should be dependent, not independent variables.
• Metrics should be practical.
• Some needs can’t easily be translated into quantifiable metrics
• The metrics should include the popular criteria for comparison in the
marketplace
STEP 2:
Collect Competitive Benchmarking Information
STEP 3:
Set ideal and marginally acceptable target value
5 ways to express the values of metrics -
• At least X
• At most x
• Between X & Y
• Exactly X
• A set of discrete value
STEP 4 :
Reflect on the results and the process
Following questions should be consider during the reflection of the
result.
• Are members of the team gaming?
• Should the team consider offering multiple products?
• Are any specification missing?
SETTING THE FINAL SPECIFICATION

Following points is to be consider during setting the final specification.


• Develop Technical model of the project.
• Develop a Cost model of the project.
• Refine the specification , making trade-offs where necessary.
• Flow down the specification as appropriate.
• Reflect on the result and process

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