SCAVENGERS

Dhwani Tanna
Darshit Udani
Mayank Sepany
Shraddha Gotad
Sanjeev Dalmia
Indrajit Gadkari
McDonald’s As A System
• Founder -Ray Kroc
• McDonald's brand mission is to "be our customers'
favourite place and way to eat."
• McDonald's in India is a Joint-Venture (JV) partnership.
• . McDonald's India first family restaurant at Basant Lok
in Oct, 1996.
• Today 169 Restaurants across India.
 McDonald’s As A System
CUSTOMERS SUPPLIERS

INPUTS PROCESS OUTPUT

• Capital • Customer
• Processing the Satisfaction
• Man Power
Manpower and the • Brand &
• Food
Food Goodwill
Ingredients
• Premises • Profit

FEEDBACK

REGULATORY
STAKEHOLDERS
BODIES COMPETITORS
INPUTS

Initial capital invested by the stakeholders

Human Resources

The land required for the chain in each country

The food ingredients required for making the fast-food

products
Process

Processing the food ingredients

Training, informing and motivating the employees to

match the required quality standards
OUTPUTS

The main objective is catering the needs of customers

Maintaining goodwill and brand image

Profits
SUB-SYSTEMS

Services
Finance
Production
Administration
IT
R & D
Marketing & Advertising