Sample performance

management solution
About ETS
ETS is trusted to provide HR consultancy and technology to the world’s
leading companies. Three things set us apart:

•We offer ‘ideal world’ solutions - we create perfect solutions to match

clients’ specific needs
•We deliver on our promises – we always do what we say we will
•We achieve customer delight – we aim for a very high standard of
customer satisfaction; our clients tell us that we meet it.

Our clients are happy to validate these statements and some of them have
provided case studies, which you can read on www.etsplc.com.

Over one million employees use an ETS solution. We have a reputation as

leaders in the areas of performance management, 360-degree feedback,
talent management and employee research.
ETS provides bespoke performance management consultancy
and technology
• We can implement and improve your best practices, or we can start
from first principles
• We can use data from any part of your business for advanced
reporting, including data from sales, HRIS, customer surveys
• We ensure compliance to local requirements
• We can increase buy-in and lower your costs by automating your
existing paper-based or part-automated solutions
• We will deliver your ‘ideal world’ – the solution that meets your exact
needs.
 Clients tell us they are delighted with our services

“Overall, I am a satisfied customer of ETS”

Strongly agree 4

3.80
3.59 3.60 Target
Target average
average
Agree 3 score
score == 3.5
3.5
Satisfaction
score
Disagree 2

Strongly disagree 1

2007 2008 2009

Survey year
Some core performance processes*
Communication

On-line system

Agreement An agreement between manager and individual of the individual’s objectives and the level of
competency required

Review A review of performance by the individual and the manager

Development An agreement on what the individual needs to do with the manager’s support to improve
performance and develop skills

Decision A review of all the available data for an individual, by their manager, who then makes a number
of decisions e.g. remuneration, performance rating and talent pool membership

Talent planning A number of plans are developed at an organisational level such as succession, risk and
capability levels using the data from the first for stages

* These screens are intended to give a brief overview.

Please contact us for a fuller explanation.
Demonstration solution
• As a supplier of bespoke HR technology and consultancy, we know
prospective buyers like to see an example of what we can produce.
The following screens are an example only, although the are based on
good practice insights into the process and design

• As your needs are likely to be specific to your organisational context,

we’d design a solution to meet them exactly, so your solution may
work (and look) very differently from these examples.
‘Home Page’ for users
This user has permission – and can therefore see – many functions
Talent Matrix search results (table)
Table of individuals who meet the search criteria plus extra information
Talent Profile
Content is generated by the system, the employee and their manager
Succession Report (table)
Information is presented for each individual who matches the search criteria, allowing advanced
planning
Succession Report (chart)
A graphical view allows the numbers to be presented by division, location, grade and department
Talent Matrix
Reviewing managers have a rich picture of their talent
To find out more about ETS:
Simon Blake
Director
simon.blake@etsplc.com
+44 (0)1932 222 700
www.etsplc.com