FLAG Telecom

Reliance Communications

www.flagtelecom.com
 Agenda
FLAG Telecom Overview
FLAG’s Global Network
Horizontal Expansion
Reliance Communications

www.flagtelecom.com
 About FLAG
We are a leading provider of international network transport, connectivity and data
services to the world’s telecoms & Internet communities
Our services provide the foundations underpinning the networks of many of the world’s
largest and best known telecom operators, ISPs and content providers
These services are delivered over a high performance, global fibre-optic network that we
operate
Our key strength is our ability to bridge the diversity that exists between distant
telecommunications markets, making it easier for our customers to do business
internationally
• We offer connectivity and facilitate communications between the world’s major business markets and other high-
growth economies throughout Asia, Europe, the Middle East and the USA

We aim to set the standard for excellence in providing a range of services that
demonstrate superior quality, value and flexibility
We are an agile, multi-cultural and regionally-focused organisation with a healthy financial
position and forward-looking strategy

www.flagtelecom.com
 Our corporate status
FLAG Telecom is a wholly owned subsidiary of Reliance Communications Ltd (RCL), a
member of the Reliance Anil Dhirubhai Ambani Group of companies
Reliance Anil Dhirubhai Ambani Group
(Reliance ADA Group)

Natural Communications Media & Financial

Power Infrastructure
Resources (RCL) Entertainment Services
RCL listed March 6 2006 on Bombay Stock Exchange and National Stock Exchange in
India
Reliance ADA Group is one of the three largest business houses in India
• Net worth of ~US$ 6 billion, net assets of ~US$ 7 billion and a market capitalisation of ~US$ 26 billion

FLAG Telecom is the international telecoms arm of Reliance ADA Group.

The significant resources of our wider company, Reliance ADA Group, provide a source of
stability and a solid platform from which to pursue our business objectives.
We leverage our combined skills and resources as a single, unified team to differentiate
the services we provide to you

www.flagtelecom.com
 Agenda
FLAG Telecom Overview
FLAG’s Global Network
Horizontal Expansion
Reliance Communications

www.flagtelecom.com
 Our existing global fibre-optic,
SDH network

www.flagtelecom.com
 Global MPLS/ IP network & peering

We own high-speed, low packet-loss global MPLS/IP network comprising 187 nodes.
Core IP backbone is complemented by peering with major content providers & ISPs (560+) at
the world’s principal international IXEs.

www.flagtelecom.com
 New Builds – FLAG NGN
Announced 28th December 2006 - $1.5Bn cable build programme
Four new cable systems
• South East Asia – India, Malaysia, Singapore, Indonesia, Vietnam, Philippines, Brunei, Hong Kong
• East Africa – Kenya, Mozambique, Republic of South Africa, Tanzania, Madagascar, Mauritius
• Mediterranean – Greece, Cyprus, Turkey, Malta, Libya, Lebanon
• Trans-Pacific – US West Coast, Japan, China and Hong Kong

Simultaneously rolled out over the next 36 months

Integrated with rest of FLAG systems to create a FLAG NGN Global Network
• An all IP network with an evolution path for creation of a host of new services

www.flagtelecom.com
 Agenda
FLAG Telecom Overview
FLAG’s Global Network
Horizontal Expansion
Reliance Communications

www.flagtelecom.com
Geographical Expansion - Need

FA-1 FEA
System 4
System 4
System 3
FNAL

System 1

Underserved
System 2
Regions

Provide truly seamless high capacity global connectivity.

PriMetrica, Inc. 2006

Extend reach and augment capacity to underserved regions

www.flagtelecom.com
 System 1 – South East Asia Cable Route

www.flagtelecom.com
 System 2 – East Africa Cable Route

www.flagtelecom.com
 System 3 – Mediterranean Cable Route

www.flagtelecom.com
 System 4 – Trans-Pacific Cable Route

www.flagtelecom.com
 Agenda
FLAG Telecom Overview
FLAG’s Global Network
Horizontal Expansion
Reliance Communications

www.flagtelecom.com
Only Indian Telco with Value Proposition over Entire
Telecom Value Chain

www.flagtelecom.com
Who do Reliance serve?

‣ Over 34 million consumers in India

‣ Over 1 Million individual global consumers

‣ Over 200 major global carriers

‣ Over 250 MNCs

‣ Over 600 Indian large enterprises

‣ Over 10,000 Indian SMEs

www.flagtelecom.com
Portfolio delivered through global network

National
 67,000+ RKms intercity backbone
 Ring & Mesh architecture
 Largest MPLS enabled core network

International
 FLAG 65,500 RKms undersea OFC network
 PoPs in 40 countries across 4 continents
 Leadership in MEA and Asia

www.flagtelecom.com
Only Operator to Dimension Network Ahead of
Exponential Growth
Coverage at a Glance

% of Urban Population Covered 98.25%

% of Rural Population Covered 67.00%

% of National Highway Covered 94.31%

% of Railway Covered 93.19%

% of Total Population Covered 54.66%

Number of Towns Covered 6,000

Number of Villages Covered 350,587

Customer Capacity 37 million

Highest Coverage of any Private Operator

www.flagtelecom.com
Typical Intercity Network Architecture

Delhi
Jaipur 40 X 10 Gbps Backbone
Bhopal
40 X 10 Gbps Collector Network
A’bad DWDM Ring DWDM terminal
Nagpur
Mumbai ADM
Hyderabad
High Redundancy
 Ring & Mesh architecture;
Vijaywada 137 rings across India
 Cities connected on rings
 Metros have >3 alternative
paths
Bangalore
Chennai

www.flagtelecom.com
Data Centre and IT Infrastructure Services

500+ Enterprise customers

SOFTWARE AS Application infrastructure on a shared basis
A SERVICE Mailing, Mail Protect, Web space, FTP space, DB space,  50+ MNC’s

PLAN  DESIGN  IMPLEMENT 

Web Collaboration, ERP, HR, Payroll, Sales, CRM
(SaaS)  25+ large domestic and
International banks
PROFESSIONAL IT Skill sets on a shared basis
Application, DB, OS, Network , Security, Storage, Monitoring,  5 Large Telcos
SUPPORT
Reporting
SERVICES 100+ Manufacturing /
Pharma & FMCG companies

OPERATE
VIRTUAL
IT infrastructure on a shared basis
DEDICATED Processors, Storage, Backup, Security, Local Network  ERP
INFRASTRUCTURE  Intranet
 Core banking
 ATM switches
DEDICATED IT infrastructure on a Dedicated basis  SCM
HOSTING Equipment on Lease – servers, switches, firewalls, routers, storage  CRM
boxes etc. etc.  Transaction Websites
INFRASTRUCTURE  NAPs
 Sales Automation
COLOCATION & Facility infrastructure on a Shared basis  E-trading
DATA CENTRE Hosting Space, Power, Data Cabling,Sitting space, Accessories, Vsat  E-education
space  R&D
BUILD  Disaster Recovery

www.flagtelecom.com
Call Centre
 Launched services in 2002 as a BPO player with a Fortune 100 bank as our first international
customer

 4,000 seats capacity with an expansion plan to upgrade to 10,000 seats within 24 to 36
months

 Providing customer services in 10 languages

 Currently employs over 8,000 customer service representatives and plan to increase the
number to 20,000

 Provide both Voice & Transaction processing services catering to the needs of Telecom, BFSI
and Energy verticals

 Serve more than 35 mn. customers spread over India, USA, Canada, UK, Australia and New
Zealand. Support more than 200 processes and process over 180 mn. calls per annum

www.flagtelecom.com
National Network Operations Centre

 Operates and manages 250 MCNs, 200 unmanned repeater stations, 9,500 BTSs and 5 international Gateways, in
addition to surveillance of 87,000 Rkms of OFC

 Monitors the pan-India network on 24x7x365 basis on two large video walls each with 80 screens spanning a length
of 100 feet

 110,000 square feet with a seating capacity of 200

www.flagtelecom.com
Thank You

Individuals and cultures from around the world have, for millennia, expressed
and communicated their identities, values and ideas as symbols and diagrams, 1. A Japanese family crest, defining
1 2
often within a circular format. By such means, simple but effective heritage (Asia)
communications have been enabled between people. 2. An ancient celtic symbol (Europe)
3. Kufic calligraphy (Middle East)
Similarly, FLAG Telecom is an enabler for international communications, helping 4. A Texan cattle brand, defining an
3 4
people and companies throughout the world to connect, to exchange area of coverage (USA)
information, and ultimately to do business with one another. Simply and clearly.

www.flagtelecom.com
www.flagtelecom.com
The information in this presentation is provided for information purposes only. All reasonable efforts are used to ensure and maintain accuracy at the time of publishing. Future events may
change its accuracy. No representation or warranty is given by any person as to its accuracy or completeness and it should not be relied upon.