The document discusses the key concepts of operations management. It defines planning, organizing, controlling, efficiency, effectiveness and different types of transformation processes. The transformation processes include manufacturing processes like job shop, batch flow, assembly lines and continuous flow. It also discusses service processes like service factory and professional services. The document concludes that the engineer manager needs knowledge of these concepts and production system parts to effectively manage operations.
The document discusses the key concepts of operations management. It defines planning, organizing, controlling, efficiency, effectiveness and different types of transformation processes. The transformation processes include manufacturing processes like job shop, batch flow, assembly lines and continuous flow. It also discusses service processes like service factory and professional services. The document concludes that the engineer manager needs knowledge of these concepts and production system parts to effectively manage operations.
The document discusses the key concepts of operations management. It defines planning, organizing, controlling, efficiency, effectiveness and different types of transformation processes. The transformation processes include manufacturing processes like job shop, batch flow, assembly lines and continuous flow. It also discusses service processes like service factory and professional services. The document concludes that the engineer manager needs knowledge of these concepts and production system parts to effectively manage operations.
Planning is the management function that involves anticipating future trends and determining the best strategies and tactics to achieve organizational objectives Organizing is a method in which to apply or impose efficient working methods in order to work effectively or make somebody else work effectively. Organizing is a management function which refers to the structuring of resources and activities to accomplish objectives in an efficient and effective manner. Controlling means to exercise power or authority over something such as a business or nation. Controlling refers to the process of ascertaining whether organizational objectives have been achieved and determining what activities should then be taken to achieve objectives better in the future. Efficiency refers to the degree to which something is done well or without wasted energy. Efficiency is related to the cost of doing something, or the resource utilization involved. Effectiveness is the means of causing a result, especially the desired or intended result. Effectiveness refers to goal accomplishment. Anengineer manager is expected to produce some output at whatever management level he is. The engineer manager must have some knowledge of the various types of transformation process and there are two types of transformation process and they are the manufacturing process, and the service process Manufacturing refers to producing goods that are necessary for modern life from raw materials. The word manufacture comes from the Latin manus (hand) and facere (to make). Manufacturing process are those that refer to making of products by hand or with machinery. Job shop Batch flow Worker-paced line flow/ worker-paced assembly line Machine-paced line flow/ machine-paced assembly line Batch/continuous flow hybrid Continuous flow A job shop is one whose production is based on sales orders for variety of small lots. Job shops manufacture products in small lots that are needed by, but cannot be produced economically by many companies. Job shops produce custom products, in general. Products may be manufactured within a short notice. And manufacturing in job shops are usually in labor intensive and machines are frequently idle or not in use. Inthe batch flow process generally own designed products are manufactured. There is flexibility to produce either low or high volumes. Not all procedures are performed in all products. The type of equipment used are mostly for general purpose. The process layout is used where similar machines are grouped together. The operation of labor intensive, although there is less machine idleness. The size of operation is generally medium- sized. A worker-paced assembly line is an assembly line that refers to a production layout that is arranged in a sequence to accommodate processing of large volumes of standardized products or services. In the worker-paced assembly line the products manufactured are mostly standardized. There is a clear process pattern. Specialized equipment is used. The size of operation is variable. The process is work-paced. The type of layout used is the line flow. Labor is still a big cost item. This type of production process production process produces mostly standard products with machines playing a significant role. The process is of clear , rigid pattern. Specialized type of equipment is used. The line flow layout is used. Capitalized equipment is a bigger cost item than labor. Operation is large. The process is machine-paced. Thecontinuous flow processing is characterized by the rapid rate at which items move through the system. This process method is used in producing highly standardized products like calculators, typewriters, automobiles, televisions, cellular phones and etc. There is economy of scale in production, resulting to low per unit cost of production. The process is clear and very rigid. Specialized equipment is used. The line flow layout is used. Operations are highly capital intensive. The size of operations is very large. Process is fast. serviceprocess are those that refer to the provision of services to persons by hand or with machinery. Service factory Service shop Mass service Professional service A service factory offers a limited mix of service which results to some economies of scale in operations. Theprocess layout preferred by the service factory is the rigid pattern of line flow. A service shop provides a diverse mix of services. Thelayout used are those for job shops or fixed position and are adaptable to various requirements. A mass service company provides services to a large number of people simultaneuosly. These are companies that provide specialized services to other firms or individuals. Product design. Production planning and scheduling. Purchasing and materials management. Inventory control. Quality control. Productdesign refers to the process of creating a set of product specifications appropriate to the demands of the situation. Production planning is defined as forecasting the future sales of a given product, translating this forecast into the demand it generates for various production facilities, and arranging for the procurement of these facilities. Refers to the approach that seeks efficiency of operation through integration of material acquisition, movement, and storage activities in the firm. Isthe process of establishing and maintaining appropriate levels of reserve stocks of goods. Isthe process of determining the physical arrangement of the production system Refersto the measurement of products or services against standards set by the company. The management of operations is very crucial to the survival of firms. Operations refer to the changing of inputs into useful outputs. In the effort to manufacture products, operations management must contribute its share in the accomplishment of the company’s objectives. The function of the operations manager is to plan, organize, and control operations in order to achieve objectives efficiently and effectively. The engineer manager is often times assigned to perform the tasks of the operations manager. The transformation process may be classified generally as the manufacturing or service process. These two are sub classified into various types, each with built-in advantages depending on certain conditions. Production system consist of various parts that complement one another in the production task. The engineer manager needs to be familiar with these various parts.