Table of contents

1. Organizational development
2. Organizational Development Intervention
3. Features of OD intervention
4. Process of OD intervention
5. Classification of OD intervention

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What is Organizational Development (OD)?

Organizational development is
the process of helping
organization improve through
change in policies , power,
leadership ,control or job redesign

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 Organizational development
(OD)interventions

• Techniques or activities which

are undertaken to implement
OD programme
• Process used in an attempt to
improve or change in
organizational culture

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 OD Intervention process
1. Entering and contracting :- Establish the fact that
intervention is required to address an issue
2. Diagnosis :- Identify the intervention and establish the
root cause of the issue
3. Designing the intervention :- Design the approach to
address the issue or intervene to sort the issue out and
bring value to business
4. Leading and managing change :- Establish a focus
group with management and implement the designed
intervention
5. Evaluating intervention :- Evaluate the course of actions
implemented and see re-design approach is needed to
meet the objective

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Classification of OD Intervention

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1. Sensitivity training
2. Survey feedback
3. 360° feedback
4. Process consultation
5. Grid training
6. Team building
7. Role playing
8. Management By Objectives (MBO)

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 1. SENSITIVITY TRAINING

Sensitivity training is a process or technique

of adding knowledge and skill of the
participants through the small groups
interactions for understanding their own
behavior and the behavior of others in a
better way

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 2. Survey feedback
Survey feedback is a technique where in survey is done by
a questionnaire and its results are given to those who have
generated it

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 3. 360° feedback
This is a modified technique of survey feedback and where
feedback is received from an employee’s superiors, peers,
subordinate and every person who is related to him

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 4. Process consultation
Process consultation is made to perceive, understand and
act upon process event. The process includes work flow,
informal relationship and formal communication channel

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 5. Grid training
Grid training is an OD intervention which emphasizes
on developing individuals, groups, and the whole
organization through –
 Training
 Team development
 Intergroup development
 Development of ideal organization model

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 6. Team building
Team building uses high interaction group activities to
increase trust and openness among team members,
improve coordinative efforts, and increase team
performance

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 7. Role playing
Role playing is a technique used to increase the
participants skill in understanding others and dealing them
in a better way

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8. Management By Objectives (MBO)
MBO is a process whereby superior and
subordinate commonly identifies its goals,
defines standards and set a parameter to
perform accordingly

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