Management Information Systems

Rizwan Ali Khan

 M.I.S.
• Instructor
• Rizwan Ali Khan (PMP)
• Masters in Technology Management USA
• Masters in Project Management USA
• Graduate Diploma in Technology Leadership USA
• Bachelors in Engineering GIKI
• 17 years of Industry Experience
• Students
• (Name; Year in college; Designation if any; Interest or experience with I.S.; anything interesting that happened
recently; future plans)
 Course Format
• Essential Reading
• Additional Reading
• Quizes
• Assignments
• Learning Activities
• Online Resources
• Practical Work
 Chapters
1. Role of technology in today’s business
2. Preparing for the Project Work
3. Core concepts: information, data and systems
4. Contemporary trends in information and communication technologies
5. Information systems in organisations
6. Approaches to the development of information systems
7. Development projects and professional roles
8. Tools and methods for analysis and design
9. Perspectives on information systems
 Learning Outcome of the Course
• express a logical understanding of how the technical parts of computer
based information systems work, their principal structures and components
including contemporary technologies for information processing and
communications
• explain the various functions of systems and network software and various
classes of business-oriented application packages
• describe fundamental principles that can be applied to ensure that security
and personal privacy is respected in information systems
 Learning Outcome of the Course
• explain the tasks required when undertaking the establishment of a new information system
and be able to contrast alternative approaches to development
• describe and justify a range of professional roles in information systems development
activity, and their changing nature reflecting in part changes in technology use in and
between organizations
• discuss the social, organizational, legal and economic context of computer use and be able
to debate the significance of information and communications technologies for the
economy and society
• demonstrate, through project work, understanding of the analysis and design of small
projects using database and spreadsheet programs, and the ability to write brief but
informative reports on such work.
Groupon Inc.
 Groupon Inc.
Groupon combines two of the major new trends in e-commerce:
• localization and
• E-commece is also becoming increasingly localized, as companies armed with detailed knowledge of
customer locations target special offers of location-based goods and services.
• social networks.
• Selling goods and services on the Internet is increasingly based on social networking—friends
recommending friends, as is the case with Groupon, and companies targeting individuals and their
friends who are members of social networking communities such as Facebook and Twitter.

There are mobile apps for Groupon as well as for many other companies who are increasingly pitching and
selling over mobile platforms, and e-commerce is becoming more mobile as well.
Groupon Inc.
Groupon Inc.
Customized E-mail
Customized E-mail
Groupon Inc.
Groupon Inc.
Groupon Inc.
Growth of e-commerce
 Class Activity:
• Discuss some of the Information Systems Applications that are being
frequently used today?
• Smart Phones
• Tablets
• Banking
• Ticketing
 Information and Data
• Data is simply a raw measurement or a collection of non-random facts,
• Information is data with relevance. Information is data that has been
processed so that managers can use it for decision-making purposes.
 System
• A system is a collection of interrelated components that work together
towards a collective goal. A basic model of a system receives inputs that are
then transformed through certain processes into outputs.
• A business system such as a manufacturing system will obtain inputs such as
raw materials that are then transformed through a manufacturing process
into products. Such business systems work towards set goals and objectives.
• For instance, a goal may take the form of improving the quality of a product
or increasing profit through more efficient manufacturing processes.
System
Information Systems Architecture
 Data, Information and Knowledge
• Data
• Number, characters that designate an attribute of a phenomena
• Information
• When data reveals pattern in a phenomena
• Knowledge
• When it supports claims about a phenomena
Data, Information and Knowledge
Data, Information and Knowledge
 Data, Information and Knowledge
• Data represents unorganized and unprocessed facts.
• Usually data is static in nature.
• It can represent a set of discrete facts about events.
• Data is a prerequisite to information.
• An organization sometimes has to decide on the nature and volume of data that is required for creating the necessary information.

• Information
• Information can be considered as an aggregation of data (processed data) which makes decision making easier.
• Information has usually got some meaning and purpose.

• Knowledge
• By knowledge we mean human understanding of a subject matter that has been acquired through proper study and experience.
• Knowledge is usually based on learning, thinking, and proper understanding of the problem area.
• Knowledge is not information and information is not data.
• Knowledge is derived from information in the same way information is derived from data.
• We can view it as an understanding of information based on its perceived importance or relevance to a problem area.
• It can be considered as the integration of human perceptive processes that helps them to draw meaningful conclusions.
 What is Information Systems
• For information systems, inputs and outputs are normally information of
one sort or another.
• Information system is more than just hardware and software. It also consists
of data and procedures as well as the people that use them.
• Components of I.S.
 What is an I.S.
• Collection of:
• Hardware
• Software
• Application Programs
• Data Management
• People
• And What they do to Information?
• Collect
• Store
• Sort
• Process
 What is an I.S.
• Has a purpose
• Establish to achieve goals (bank)
• Satisfy information requirements (customers)
• Overall strategy of the organization
• Interconnected computers
• Controlled
Activities that define I.S. (Airline Ticketing)
• Input
• Raw data and information from external environment
• Processing
• What I.S. does with inputs to turn them into information (classifying, arranging,
calculating and formatting)
• Output
• Processed information is presented back the people for use
 Information and Data
• Information Age
• Operations Control (cocoa cola)
• Decision Making (stocks)
• Strategic (build a new factory in South Africa)
• Commodity (selling of data on companies: Bloomburg)
• Rapid increase in air travel
 Use of Information
• Linguistics (meaning)
• Communication Engineering (mode of transmission)
• Philosophers (truths and beliefs)
• Staticians
• Economists
 Knowledge Workers
• Who is a knowledge Worker
• Doctor, CAD specialist, Lawyer
• What do they do with information
• Research, blog, tweet and so on
 Value and Cost of Information
• Buying a newspaper
• Searching on google
• Looking for movie timings
 Characteristics of Information
• Reliable and Accurate
• Accessible
• Up to date of timely
• Conveniently presented
• At an appropriate level of detail
• Exclusive
• Pleasing