KEPNER-TREGOE METHOD

PROBLEM ANALYSIS
Traffic Congestion in Cubao
Define the Problem
 Who: Commuters from North area

 Why: Not being on time for their daily schedule

 What: Traffic jams

 When: Rush hours

 Where: Traffic congestion was observed to have worsen starting from

Cubao area.

“Commuters from North area have been experiencing note being on time for their
daily schedule due to traffic jams during rush hours starting from Cubao area.”
 Specify the Problem

IS COULD BE BUT IS NOT

WHAT Traffic Jams No PUV available, Road

repair

WHERE Starting from Cubao area Quezon Ave, North Ave,

Santolan

WHEN Rush hours 10 AM-5PM

EXTENT Commuters from North area Commuters from South Area

Problem Identification

VARIABLE QUALITATIVE QUANTITATIVE

EXPRESSIONS EXPRESSIONS

Commuters from North All citizen from North 100,000

Area area travelling to South
area for work
Type of Vehicle used Public Utility vehicle MRT,BUS,TAXI, JEEP

Travel time During morning 7-10 AM