Qms (Quality Management System)

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INTRODUCTION

QMS (QUALITY MANAGEMENT SYSTEM ):

• QUALITY
- degree to which a set of inherent characteristics fulfils requirements

• SYSTEM
- Set of interrelated or interacting elements

• MANAGEMENT
- System to establish

•Quality policy

• Quality objectives

• QUALITY MANGEMENT SYSTEM


-to direct and control an organization with regard to quality
INTRODUCTION

PURPOSE:

• This facilitates communication between suppliers & customers,


particularly
when information , direction or support required

TEAMS:
• The first step in APQP process is to assign responsibility to a Cross
functional team
ADVANCED PRODUCT QUALITY PLANNING

BENEFITS:

•To direct resources to satisfy customer

•To promote early identification of required changes

•To avoid late changes

•To promote a quality product on time at the lowest


price
ADVANCED PRODUCT QUALITY PLANNING

STAGES OF APQP

• Organize the team


• Define the scope
• Team to Team
• Training- (MSA, SPC,PFMEA-PROCESS ,CONTROL PLAN)
• Customer and supplier involvement
• Simultaneous engineering
• Control plans
ADVANCED PRODUCT QUALITY PLANNING

• Concern resolution
• Product quality timing plan
• Plans relative to the timing chart
ADVANCED PRODUCT QUALITY PLANNING

PHASES OF APQP

PHASE 1: Plan and define the program

PHASE 2: Product design and development program

PHASE 3: Process design and development program

PHASE 4:Product and process validation program

PHASE 5: Feedback, Assessment and corrective action


ADVANCED PRODUCT QUALITY PLANNING

INPUTS :

• voice of customer

• Business plan & Marketing strategy

• product/ process Benchmark Data

• product/ process assumptions

• Product reliability studies

• Customers inputs
ADVANCED PRODUCT QUALITY PLANNING

PLAN & DEFINE – OUTPUTS

• Design Goals
• Reliability & Quality Goals
• Preliminary Bill of materials
• Preliminary Process Flow Chart
• Preliminary listing of special product / process
characteristics
• Product assurance plan
• Management support
ADVANCED PRODUCT QUALITY PLANNING

PRODUCT DESIGN & DEVELOPMENT- Design Team


1.Design failure mode & effect analysis (DFMEA)

• Reliability results
• Product special characteristics
• Product error proofing, appropriate
• Diagnostic guide lines

2.Design manufacturing and assembly


3.Design verification
4.Design reviews
5.Prototype build- control plan
ADVANCED PRODUCT QUALITY PLANNING

PRODUCT DESIGN & DEVELOPMENT – Design Team

• Engineering drawing (including Mathematical data)

• Engineering specification

• Material specification

• Drawing & specification changes


ADVANCED PRODUCT QUALITY PLANNING

PRODUCT DESIGN & DEVELOPMENT – APQP


TEAM

• New equipment , tooling & facilitate


requirement (GYR)

• Special product /process Characteristics (CC,SC)

• Gages / Testing equipment Requirement

• Team Feasibility commitment & management


support
ADVANCED PRODUCT QUALITY PLANNING
PROCESS DESIGN & DEVELOPMENT

• Packaging standards standards & specifications


• Product/ process quality system review
• Process flow chart
• Floor plan layout
• Characteristics matrix
• PFMEA
• Pre launch control plan
• Process instructions
• MSA Plan, Process capability study
ADVANCED PRODUCT QUALITY PLANNING
PRODUCT & PROCESS VALIDATION

• Production trial run


• Measurement system evaluation
• Preliminary process capability study
• PPAP
• Production validation testing
• Packaging evaluation
• Production control plan
• Quality planning sign – off & Management support

ADVANCED PRODUCT QUALITY PLANNING
FEEDBACK , ASSESMENT & CORRECTIVE ACTION

• Reduced variation

• Improved customer satisfaction

• Improved delivery & service

•Effective use of Lessons learnt /Best practices


ADVANCED PRODUCT QUALITY PLANNING
ADVANCED PRODUCT QUALITY PLANNING

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