Mobile Government – The World Summit

Brighton, UK

How can Quadruple Helix Clusters Support the

Evolvement of Smart Cities?
Tamara Högler, CyberForum e.V.
 WHO WE ARE
 HIGHTECH.UNTERNEHMER.NETZWERK.

1997 6.000 26.000 >40

Funded New jobs Current jobs Employees

2.500 >1.100 600 2017

Company Members Apprentices Today
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CONNECT.COMBINE.COOPERATE

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 MAIN OBJECTIVE

To maximize the innovation potentials

of urban ecosystems in CE through:

• establishment and interlinkage of quadruple helix research-

driven clusters/networks in partner regions (a better linkage of
actors in urban innovation ecosystems -also transnationally
• the development and implementation of new participatory
methods and tools to engage end-users and industries into
innovation processes (qualified and motivated end-user of new
technologies/services – a SMART USER)

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OUTPUTS & WORK PLAN

A toolbox of Smart
urban innovation
participatory
methods & tools

1 5 urban innovation
Transnational quadruple helix
urban cluster/network
innovation 6 urban innovation
strategy action plans
9 Pilot projects -
Implementation of
participatory
methods & tools
and engagement of
end-users

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PROJECT PARTNERS

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WP T2:
DEVELOPMENT OF A TOOLBOX OF SMART
PARTICIPATORY METHODS

Objective:
Development of a toolbox of smart participatory methods

Development of an ‫׳‬on-line manual‫ ׳‬for engagement of end-users (citizens, consumers)

into innovation process:
• Set of participatory methods for different scenario with guidelines
• Supporting ICT tools (based on smart phone environment)
• Trained facilitators in partner and mentoring regions/cities

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WP T2:
DEVELOPMENT OF A TOOLBOX OF SMART
PARTICIPATORY METHODS

INVENTORY OF PARTICIPATORY METHODS & TOOLS

TOOLBOX OF PARTICIPATORY METHODS

Testing through pilot projects WP T3
On-line public engagement
Crowdsourcing
Participatory budget

Vision Factory
Planning future – visions,
World cafe
strategies, projects
Project-in-a-day

Innovating services &

products Living Lab

Motivation & Tutorial Video

Qualification Motivational pitch

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WP T2:
DEVELOPMENT OF A TOOLBOX OF SMART
PARTICIPATORY METHODS

Participatory methods manual

Toolbox of
participatory Supporting ICT tools
methods
Qualified moderators

Quadruple-
helix urban
innovation
process
End-users
(citizens, INTEGRATING PARTICIPATROY METHODS
customers) & SOCIAL MEDIA
engagement

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WP T3:
IMPLEMENTING AND EVALUATING (SMART) PARTICIPATORY
METHODS IN URBAN INNOVATION PROCESSES (PILOTS)

Objective:

Implementing and evaluating (Smart) participatory methods in urban

innovation processes (pilots)

• Innovative solutions in urban environments should be developed in close cooperation with

end–users (citizens customers & civil societies) and private sector (investors) to make
them operational and commercially viable.
• Participatory methods and tools (WP2) will be tested in different scenarios, i.e. pilots
(9), in the field of mobility, energy, smart user and smart user/innovative governance,
agriculture, integrated public infrastructure, and SMEs economic growth.
• Toolbox methods are selected based on the pilots and pilots test results will drive
Toolbox improvement and adaptation.

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WP T3:
PILOTS OVERVIEW

PILOT FIELD: ENERGY

HARTBERG/PINKAFELD
• Develop solutions for flexibilisation of energy system and smarter
usage of energy
• Develop social viable solutions, and solutions which are highly
accepted by users

KARLSRUHE
• Contribution to improvement/further development of the
‘Concept for systematic public participation’ of the City of
Karlsruhe
• Improvement/further development of infrastructure for eBike
charging stations all over the city area

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WP T3:
PILOTS OVERVIEW

PILOT FIELD: SMART CITY AND SMART CITY USERS /

INNOVATIVE GOVERNMENT

MARIBOR
• Pilot aim: to engage end users (citizens) in improvement of
services of public companies, which they offer to citizens.
• Main result: integrated service for citizens (single entry point).

TRENTO
• The pilot is working on how to propagate the social needs and
social/urban issues to the government so ‘smart’, in a data-driven
mode and with the support of web platform and social media, in
order to improve the administrative action that involves citizens in
a participatory manner in a Open Government scenario.

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PROJECT PRESENTATION

Tamara Högler
CyberForum e.V.
CE677 URBAN INNO

http://www.interreg-central.eu/Content.Node/URBAN-INNO.html
hoegler@cyberforum.de

++49-721-60289729

https://www.facebook.com/urbaninno2/
https://twitter.com/urban_inno
https://www.linkedin.com/in/urban-inno-822b38128
https://www.linkedin.com/groups/13507115

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