Basic Telephony Call

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Basic Telephony Call

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Simplistic View of a Phone Call

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Anatomy of a Local Office Phone Call

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How a Phone Call is Made
1. ON HOOK

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2. OFF HOOK

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3. Dial Tone

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4. Ringing Voltage

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5. Call Completion

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Components of the Phone System

Phone

PBX

Subscriber loop

Trunk lines
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Phone System

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Phone Components

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PBX

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Subscriber Loop

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Trunk Line

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Remote Phone Call

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1. ON HOOK

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2. OFF HOOK

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3. DIAL TONE

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4. CHECKING THE ROUTING TABLE

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5. SIEZING THE TRUNK

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6. RINGING VOLTAGE

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7. CALL COMPLETION

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Questions

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