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Basic Quality Concept
Basic Quality Concept
Basic Quality Concept
Quality Control:
The operational techniques and activities that are used to
fulfil requirements for quality.
This is the checks and measures to determine whether the
quality system is working and that the standards of quality are
being met.
QUALITY TERMINOLOGY
Quality Assurance:
All those planned and systematic actions necessary to
provide adequate confidence that a product or service will
satisfy given requirements for quality.
Once all the decisions, systems and checks are proven to be
sound, as assurance can be given to customers that products
and services of the organisation are up to a level of quality.
QUALITY COSTS AND BENIFITS
Costs of Quality:
The cost associated with quality assurance in
building and construction are usually related to
materials and labour.
Materials: