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  • Fishbone Analysis

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    Abhi Abhi
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    This document outlines issues with a delivery logistics operation including broken down vehicles, incorrect distance estimations leading to late deliveries, vehicle sizes not being efficient, traffic causing delays, poor internal communication, and a need for customer service and scheduling training to address communication issues with customers when taking orders.

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    Fishbone Analysis

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    This document outlines issues with a delivery logistics operation including broken down vehicles, incorrect distance estimations leading to late deliveries, vehicle sizes not being efficient, traffic causing delays, poor internal communication, and a need for customer service and scheduling training to address communication issues with customers when taking orders.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pptx, pdf, or txt
    16 views1 page

    Fishbone Analysis

    Uploaded by

    Abhi Abhi
    This document outlines issues with a delivery logistics operation including broken down vehicles, incorrect distance estimations leading to late deliveries, vehicle sizes not being efficient, traffic causing delays, poor internal communication, and a need for customer service and scheduling training to address communication issues with customers when taking orders.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pptx, pdf, or txt
    of 1

    Delivery Logistics

    Vehicle

    Incorrect
    distance travel
    Broke Down estimations

    Traffic
    Vehicle size not
    efficient for delivery
    Late
    Delivery
    Customer service
    Internal Communication

    With Customers – Scheduling training


    Order taking

    Communication Training
    Issue

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