TRAINING AND

DEVELOPMENT OF THE
EMPLOYEES
THE SCOPE OF TRAINING
• TRAINING-used casually to describe almost
effort iniated by an organization to foster
learning among its member. It is a process of
assisting a person for his efficiency and
effectivenesso to a particular work area by
getting more knowledge and practices.
THE SCOPE OF TRAINING
• DEVELOPMENT OF EMPLOYEES-involves
the renewal or the updating of worker
skills,knowledge,attitude,work habit and
competencies to enable them perform their
assigned resposibilities creditably.
COMMUNICATIONS COMPUTER CUSTOMER
SKILLLS SERVICE

• The increasinng • Comkputer skills • Increased

diversity of arer brecoming a competition in
todays worforce necissity for todays global
bringn a wide conducting market place
variety of badministeative makes it crtical
language and and office task. that employees
customs. understand and
meet the needs
of customers.
SAFETY
• Safety training is critical
where working with
heavy
equipment,azardous
chemicals ,repititve
activities,etc but can also
be also be useful for
practical advices for
avoiding assaults etc.
ETHICS CUSTOMER SERVICE
• Todays society has
increasing expectations
about corporate social
resppnsibilty.Also,todays
diverwsev worforce
birings a widto ther
workplace,
• oe variety of values and
morals
• Increased competition in
todays global market
place makes it crtical that
employees understand
and meet the needs of
customers.
GENERAL BENEFITS FROM
EMLOYEES TRAINING AND
DEVELOPMENT
Increased job satisfaction and morale among
employees.
Increased efficiencies in process,ressulting in
financial gain.
Increased employee motivation.
Increased capacity to adopt new technologies
and methods.
Increased innovation in strategies and
products.
Reduced employee turnover.
Enhanced company image ,e.g.,conducting
ethics training.
Risk management.,e.g.diversity training.
Iproved speed to competencies.
TYPES OF TRAINING

 Job Rotations
 Mentoring
 Coaching
 Job Instruction
 Techniques
TYPES OF TRAINING

 Internship Training
 Seminar Method
 Lecture method
 Vestibule Training
 Role Play
 Videov Presentation
• WHAT IS OJT???
 Stands for On the Job Training
 Methods by which employees get hands-on
experiences with instruction from their
supervisor or trainer,employees are trained at
the actual job location.
 New employee observe the work and then try
to imitate.
• ADVANTAGES
 The workers learn the job in actual conditions
rather than the artificail condition.It motivates
the employees to learn.
 It is ss expensive vand consumers less time.
 The training is under the supervisors who
take interest in the training programme.
 The production does not suffer under this
method.
• DISADVANTAGES
 The training is highly disorganized a
haphazard.
 The supervisors may not be in a position to
devote time and hence faulty training may take
place.
 The experiences trainers may not be available.
 Their is lack of motivation on the part of the
trainee to receive training.
• JOB ROTATION
 Under the job rotation,an employee is often
shifted to the other related jobs,with the
intention to make him well versed with other job
backgrounds.
 This help him to escape the boredom causedc
by performing the same kind of work again and
also helps in developing a rappwith other
people in the organization.