MANAGERIAL ROLES ACCORDING TO

MINZBERG
INTERPERSONAL

• LEADER
• LIAISON
• FIGUREHEAD
LEADER
LIAISON
FIGUREHEAD
INFORMATIONAL

• SPOKESPERSON
• MONITOR
• DISSEMANATOR
SPOKESPERSON
MONITOR
DISSEMANATOR
DECISIONAL OR DECISION MAKING

• DISTURBANCE HANDLER
• RESOURCE ALLOCATOR
• NEGOTIATOR
• ENTREPRENEUR
DISTURBANCE HANDLER
RESOURCE ALLOCATOR
NEGOTIATOR
ENTREPRENEUR
MANAGERIAL SKILLS

•MAY BE CLASSIFIED AS
CONCEPTUAL, HUMAN,
AND TECHNICAL.
CONCEPTUAL SKILLS

• ENABLE MANAGERS TO THINK OF POSSIBLE

SOLUTIONS TO COMPLEX PROBLEMS.THROUGH
THEIR ABILITY TO VISUALIZE ABSTRACT SITUATIONS,
THEY DEVELOP A HOLISTIC VIEW OF THEIR
ORGANIZATION AND ITS RELATION TO THE WIDER
EXTERNAL ENVIRONMENT SORROUNDING IT. TOP
LEVEL MANAGERS MUST HAVE THESE CONCEPTUAL
SKILLS IN ORDER TO BE SUCCESSFUL IN THEIR
WORK.
HUMAN SKILLS
• ENABLE MANAGERS IN ALL LEVELS TO RELATE WELL
WITH PEOPLE. COMMUNICATING, LEADING,
INSPIRING, AND MOTIVATING THEM BECOME EASY
WITH THE HELP OF HUMAN SKILLS. DEALING WITH
PEOPLE, BOTH IN THE ORGANIZATIONS INTERNAL
AND EXTERNAL ENVIRONMENT IS INEVITABLE, SO IT
IS NECESSARY FOR MANAGERS TO DEVELOP THESE
HUMAN SKILLS.
TECHNICAL SKILLS

• ARE ALSO IMPORTANT FOR MANAGERS FOR THEM TO

PERFORM THEIR TASK WITH PROFIENCY WITH THE USE OF
THEIR EXPERTISE. LOWER LEVEL MANAGERS FIND THESE
SKILLS VERY IMPPORTANT BECAUSE THEY ARE THE ONES
WHO MANAGE THE NON MANAGEMENT WORKERS WHO
EMPLOY VARIED TECHNIQUES AND TOOLS TO BE ABLE TO
YIELD GOOD QUALITY PRODUCTS AND SERVICES FOR THEIR
COMPANY.
THE FIRM AND IT’S ENVIRONMENT

• PLAN
• STRATEGY
• REALIZATION
• ALL MANAGERS, WITHOUT EXCEPTION MUST CONSIDER THE
ORGANIZATIONS EXTERNAL AND INTERNAL ENVIRONMENT
BEFORE PLANNING ANYTHING. RESPONDING TO THE
VARIOUS FORCES/ELEMENTS OF THE FIRMS EXTERNAL AND
INTERNAL ENVIRONMENTS IS A MUST BECAUSE FAILURE TO
DO SO MAY BRING ABOUT NEGATIVE EFFECTS. HOWEVER,
MANAGERS MUST MAKE SURE THAT THEY RESPOND BASED
ON THE PROPER IDENTIFICATION AND EVALUATION OF
THESE FORCES/ ELEMENTS I N THEIR SORROUNDING
ENVIRONMENTS.
ENVIRONMENT FORCES AND ENVIRONMENTAL
SCANNIG
THE ENVIRONMNETAL IN WHICH A BUSINESS
OPERATES IS A MAJOR CONSIDERATION IN
DETERMINING AN ORGANIZATIONS SUCH AS
UNCERTAINTY, PROCUREMENT AND COMPETITION
ARE LINKED WITH THE EXTERNAL ENVIRONMENT. A
COMPANY’S STRATEGY AND APPROACH AND
OPERATIONS MUST ALSO BE ALLIGNED WITH THE
LIMITATIONS OF IT’S EXTERNAL ENVIRONMENT.
ENVIRONMENT FORCES AND ENVIRONMENTAL
SCANNIG
THE ENVIRONMNETAL IN WHICH A BUSINESS
OPERATES IS A MAJOR CONSIDERATION IN
DETERMINING AN ORGANIZATIONS SUCH AS
UNCERTAINTY, PROCUREMENT AND COMPETITION
ARE LINKED WITH THE EXTERNAL ENVIRONMENT. A
COMPANY’S STRATEGY AND APPROACH AND
OPERATIONS MUST ALSO BE ALLIGNED WITH THE
LIMITATIONS OF IT’S EXTERNAL ENVIRONMENT.