Nature and

Process of
Communication
 Communication

– Is the exchange of thoughts, feelings,

expressions and observations among
people.
– People can transmit messages verbally –
using words and phrases and non-verbally
using signs, objects, body movements etc.
Communication can be seen
through:

– Face-to-face interaction
– A phone conversation
– A group discussion
– A meeting or interview
– A letter correspondence
– A class recitation
 Nature
of
Communication
1. Communication is a process.

–Communication among people is

active. They communicate following
their creative and convenient ways
and method to achieve a certain
goal or objective.
Communication as an interaction

– Communication occurs between two or

more people (the speaker and the
receiver).
– Communication binds people together.
Their interaction with one another
connects their understanding.
Communication as a Social
Context

– The act of producing, transmitting, and

receiving meaningful symbolic messages in
an environment such as schools, church or
any social gathering is communication.
– Here, people can influence or encourage
others to create meaningful ideas.
Process of Communication

– Communication is a process because the

sender and the receiver needs other
elements to be able to complete the
method.
– Each person sees and interprets verbal and
non-verbal messages sent and received
through various channels.
 Elements
of
Communication
Communication is divided into elements
to help us better understand its process.

–Speaker –Receiver
–Message –Feedback
–Encoding –Context
–Channel –Barrier
–Decoding
 Elements of Communication

1. Speaker – the source or sender of information or message

2. Message – the information, ideas, or thoughts conveyed by
the speaker in words or in actions
3. Encoding – the process of converting the message into words,
actions, or other forms that the speaker understands.
4. Channel – the medium or the way the message is conveyed
(verbal or non-verbal)
 Elements of Communication

6. Decoding – the process of interpreting the encoded message

7. Receiver – the recipient of the message or someone who
decodes a message.
8. Feedback – reactions, responses or information provided by
the receiver
9. Context – the environment where communication takes
place
10.Barrier – the factors that affect the flow of communication.
 Process of Communication
– The Speaker generates an idea
– The speaker encodes an idea or
converts the idea into words or
actions
– The speaker transmits or sends out a
message
– The receiver gets the message
– The receiver decodes or interprets
the message based on the context.
– The receiver sends or provides
feedback.
– Daphne loves Rico, her suitor, as a
friend.
– She thinks of how to tell him using
their native language.
– She tells him, “Rico, mahal kita
bilang kaibigan.”
– Rico hears what Daphne says.
– He tries to analyse what she means
and he is heartbroken.
– He frowns and does not say
anything because he is in pain.
 Models of
Communication