Nature and 

Process of 
Communication
 Communication 

– Is the exchange of thoughts, feelings,

expressions and observations among
people.
– People can transmit messages verbally –
using words and phrases and non-verbally
using signs, objects, body movements etc.
Communication can be seen 
through:  
– Face-to-face interaction
– A phone conversation
– A group discussion
– A meeting or interview
– A letter correspondence
– A class recitation
 Nature 
of 
Communication
1. Communication is a process. 

– Communication among people is

active. They communicate following
their creative and convenient ways
and method to achieve a certain
goal or objective.
Communication as an interaction

– Communication occurs between two or

more people (the speaker and the
receiver).
– Communication binds people together.
Their interaction with one another
connects their understanding.
Communication as a Social 
Context
– The act of producing, transmitting, and
receiving meaningful symbolic messages in
an environment such as schools, church or
any social gathering is communication.
– Here, people can influence or encourage
others to create meaningful ideas.
Process of Communication 

– Communication is a process because the

sender and the receiver needs other
elements to be able to complete the
method.
– Each person sees and interprets verbal and
non-verbal messages sent and received
through various channels.
 Elements 
of 
Communication 
Communication is divided into elements to 
help us better understand its process.  

– Speaker – Receiver
– Message – Feedback
– Encoding – Context
– Channel – Barrier
– Decoding
 Elements of Communication

1. Speaker – the source or sender of information or message

2. Message – the information, ideas, or thoughts conveyed by
the speaker in words or in actions
3. Encoding – the process of converting the message into words,
actions, or other forms that the speaker understands.
4. Channel – the medium or the way the message is conveyed
(verbal or non-verbal)
 Elements of Communication

6. Decoding – the process of interpreting the encoded message

7. Receiver – the recipient of the message or someone who
decodes a message.
8. Feedback – reactions, responses or information provided by
the receiver
9. Context – the environment where communication takes
place
10.Barrier – the factors that affect the flow of communication.
 Process of Communication
– The Speaker generates an idea
– The speaker encodes an idea or
converts the idea into words or
actions
– The speaker transmits or sends out a
message
– The receiver gets the message
– The receiver decodes or interprets
the message based on the context.
– The receiver sends or provides
feedback.
– Daphne loves Rico, her suitor, as a
friend.
– She thinks of how to tell him using
their native language.
– She tells him, “Rico, mahal kita
bilang kaibigan.”
– Rico hears what Daphne says.
– He tries to analyse what she means
and he is heartbroken.
– He frowns and does not say
anything because he is in pain.
 Models of 
Communication