Professional Documents
Culture Documents
QC N TQM
QC N TQM
m
§ Submitted To § Submitted By
Prof. Sukti Abhishek
Chakraborthy Ekta
Nidhi
Pratibha
Shivani
Touseen
Preety
Charu
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§ muality means focusing on the production of
increasingly better products and services at
progressively more competitive prices.
§ It is a sense of appreciation that something is better
than something else.
§ muality control include doing things right the first
time, rather than making and correcting mistakes.
§ i.e. doing thing right in organization on the first try to
avoid the high cost associated with rework.
§ To improving standards of goods without much
increases or no increase in the cost of production.
§ To assess the quality of rwa materials , semi- finished
goods and finishes product at various stages of
production process.
§ To reduce the wastage of raw materials, men, and
machines during the process of production.
§ To apply new techniques and methods in machines.
m
§ It is applied in two phases:
1. Statistical muality Control.
2. Inspection control.
§ A Focus on Customers
§ Employee Participation
§ èA series of functions and activities ǥ.. Within an
organization that work together for the aim of the
organization .dz
§ Parts of the system must work to support each other
§ When the parts of an organization do not support
other parts, then the organization cannot focus on
total quality management.
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§ Benchmarking or comparing your products and
processes against the very best in the world.
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The process of finding the best available product
features, processes and services and using them
as a standard for improving a company's
own product, processes, and services.
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§ Acc. To FORD Estimation
§ Attarcting a new customer cost the company five times
more then remaining and old one.
§ The company shuold focus on the real needs of the
customers and the managers and workers shuold
concentrate there efforts where it really matter.
§ TmM implies that when there is a quality problem it
begins in rthe board room and in the offices of the
seniours ,managers,and other who do not take quality
seriously enough.
§ It is the every managers job to seek out and correct the
causes of failer rather than nearly identify failers aftger
they accure and affix blaim to some one.
"
§ It simply means leting employees to make decision at
all levels of the organization without asking for the
approval from managers.
§ When there is a chance to improve the job or the
systems of which a job is a part , people shoukld make
those improvement without asking for permission.
§ It relates for the best position to learn how to do the
job in the best and efficient way.