NON VERBAL

COMMUNICATION
CLASSIFICATION OF NON-
VERBAL COMMUNICATION
a. Kinesics
b. Proxemics
c. Time Language
d. Paralanguage
e. Touch and body contact
 KINESICS
1. Facial Expressions
2. Appearance
3. Eye Contact
4. Body postures
FACIAL EXPRESSIONS
A. NEUTRAL- Calm, Composed, probably
thinking

B. ELATED – Happy

C. DROOPY- tension or work pressure

D. STILL- large swollen eyes and

unwillingness , anger
APPEARANCE
 Physical Appearance reveal lot of about
the person and it communicates to
others , how are we.
 Sad occasions
 Happy Occasions
 Romantic Occasions
 Angry Occasions
 BODY POSTURES
1. Sitting Erect- High Energy & Confidence
2. Leaning Forward- Interested in the speaker
3. Leaning backward-Lack of Interest
4. Open Arms- Openness, Willingness to
accept
5. Crossed Arms- Closed to new ideas,
defensive
6. Tapping feet, biting nails- Nervousness
7. Sitting with hands on the chin-
Attentiveness
Eye Contact
1. Staring Eyes
2. Looking Down
3. Frequent avoidance of eye contact
PROXEMICS
Intimate Zone- 12” to 18 ”

Neutral Zone – 4 ft to 5 ft

Public Zone – 6ft and above

TIME LANGUAGE- CHRONEMICS
Respect your and other time.

Give message or take appointment before

any important meeting

Prioritize work
PARALANGUAGE
 The word ‘ para’ means like ,
 Paralanguage is like language
 It depends on
 The rate of speech
 Volume,
 Pitch
 Pauses
 Rhythm
 Quality and pacing
BODY CONTACT AND TOUCH
Tactilics or the study of touch

Shaking hands
Body touch