Major

Philosophical
Schools Of
Knowledge
Management
 WHAT IS KNOWLEDGE ?
Knowledge is closely linked to doing
and implies know-how and
understanding.

The Knowledge possessed

by each individual is

A product of his Encompasses the

experience. norms by which he
evaluates new inputs
from his surroundings
 WHAT IS KNOWLEDGE
MANAGEMENT ?
Knowledge
management is the It consists of the initiatives,
systematic management processes, strategies, and
of an organization's systems that sustain and
knowledge assets for the enhance the storage,
purpose of creating assessment, sharing,
value and meeting refinement, and creation
tactical & strategic of knowledge.
requirements.
 EARL'S SEVEN SCHOOLS OF
KNOWLEDGE MANAGEMENT
TECHNOCRATIC ECONOMIC BEHAVIOURAL

SYSTEMS COMMERCIAL ORGANISATIONAL

CARTOGRAPHIC SPATIAL

ENGINEERING STRATEGIC
ECNOMIC SCHOOL
To explicitly
SCHOOL COMMERCIAL create
ATRIBUTES revenue
FOCUS INCOME through
exploitation
AIM KNOWLEDGE ASSETS
of
PHILOSPHY COMMERCIALISATION
knowledge
as an asset
 COMMERCIAL SCHOOL
It deals with It seeks to market and
protecting and sell knowledge as an
exploiting a firm’s asset.
knowledge or
intellectual assets
to produce It deals with managing
revenue streams. knowledge as an
asset.
 Example-A Chip Maker's Profit on
Patents
Texas Instruments Inc., the Dallas-
based semiconductor company, a
inventor of the integrated circuit and
computer memory chips.
Historically, electronics companies
used patents to outrun the competitors.
But as the industry has become more
competitive, companies have tried to
use every asset at their disposal to gain
an edge.
It has been requesting
unusually high royalty
payments from companies that
it contends are using its
patented technologies.
Thus Texas has turned its
patents into a major profit
center.
 BEHAVIOURAL
SCHOOL
It approaches knowledge
management from a To facilitate
behavioural perspective, creation,
stimulating management sharing and
usage of
to proactively create,
knowledge
share and use knowledge as a
resources. resource.
 BEHAVIOURAL SCHOOL
SCHOOL ORGANISTIONAL SPATIAL STRATEGIC
ATRIBUTES
FOCUS NETWORKS SPACE MINDSET

AIM KNOWLEDGE KNOWLEDGE KNOWLEDGE

POOLING EXCHANGE CAPABILITIES
PHILOSPHY COLLABORATION CONTACTIVITY CONCIOUSNESS
 ORGANISATIONAL SCHOOL
It describes the It is often described as
use of Knowledge Communities-
organizational a group of people with
common interest, problem
structures or or experience.
networks to share
or pool Knowledge here is shared
knowledge. in an unstructured, non
routine, personal way.
Example-Shell International
Exploration and Production
They hook up people who are
Shell International Exploration working in related disciplines
and Production has formed in Shell companies around
communities of practice the world so they can solve
through collaborative software the problem and share
from Site Scape. learnings and ideas.

The big trick is to go further than They get benefits from cross
connecting people in the same fertilization and ultimately
discipline. create value.
 SPATIAL SCHOOL
The intention of It is more concerned with
Spatial School is to the development and
encourage utilization of the social
socialization as a capital.
means of
knowledge It focuses on designing
exchange. office space to promote
knowledge sharing.
 Example-British Airways

British Airways head office at However its ground floor holds

Waterside has offices which are the major experiment. It is
mainly open plan to encourage built as a wide, cobbled
communication and team medieval street.
work.

On the side of street are cafe, A medieval street is likely to

newsagent and a convenience facilitate exchange of both
store among many other explicit and tacit
facilities. knowledge.
 STRATEGIC SCHOOL
Strategic School This school seeks to exploit
sees knowledge knowledge itself as a
management as resource.
a dimension of
competitive
Those practicing this school
strategy.
considers knowledge on its
own to be a strategic
advantage.
 Example-Buckman Laboratories
In Buckman Laboratories
knowledge is seen as a source
of differentiation as well as
necessity in the specialty
chemical business.
The CEO argues that his is a
knowledge intensive business
and without access to
knowledge on how chemicals
are applied to customer
problems, the company
would not succeed for long..

Buckman chooses where it competes using

superior knowledge of how to apply
chemicals to customer problems.
 DIFFERENCE BETWEEN
DATA,INFORMATION AND KNOWLEDGE
BASIS DATA INFORMATION KNOWLEDGE
MEANING Data means raw When the facts Knowledge refers
facts gathered obtained are to relevant and
about someone systematically objective
or something presented in a information
which is bare or given context, it is gained through
random. called experience.
information.

WHAT IS IT ? It is just text and It is refined data. It is useful

number. information.
BASIS DATA INFORMATION KNOWLEDGE
BASED ON It is based on It is based on It is based on
Add a Slide Title - 3
record and analysis. information,
observation. experience and
intuition.
TRANSFERABLE It is transferable. It is easily It requires learning.
transferable.
WHAT IS DONE ? Data is processed. Information is Knowledge comes
stored and from insight
accessed. innovation and
improvement.
USEFUL It may or may not It is always useful. It is useful.
be useful.
DEPENDENCY It does not Without data, All knowledge is
depend upon information information.
information. cannot be
processed.
BASIS DATA INFORMATION KNOWLEDGE
PREDICTION Data cannot be Information alone Prediction is
used for is not sufficient to possible if one
prediction. make prediction. possess required
knowledge.
PROCESSING It increases It increases It increases
efficiency. representation. consciousness.
EXAMPLE Age of Ben- 25 years Young people
employees-25, Anne- 29 years have to learn a
29,60, 51 years. Mark- 45 years lot about work
Name of Kathy- 35 years. processes and
employees- Ben, older people
Anne, Mark, have a lot of
Kathy. knowledge.