Franchisor Management

Organization and Administrative Policy

 Functions of franchisor management in a franchise system
Characteristics of a Successful Franchisor:
• Personal factors:Motivation; Abilities, and Attitudes
• Environmental factors: Governmental Regulation,Financial
Accessibility, Genuine Business Opportunity
• Organizational factors: Strategic Plans ,Policies to Franchisees Hard-
working
Franchisor Development
• Strategic Development
• Vision
• Products and Services provided
• Administrative Development
• Organization
• Finances
• Human Resource
• Operations Development
• Advertising
• Accounting
• Management
• Distribution
• Operations
• Field Staff;
• Marketing Research

• A Strategic Planning Process Useful to Franchisors

1. Scanning/ Assessing Environment
2. Development of the Strategic Plan
3. Implementation of the Strategic Plan
4. Continuing Review
Franchisee Selection
• Franchisors are seeking individuals with the ability to soak up their
knowledge and systems, and develop a successful business through a
mixture of hard work and the proper implementation of their business
concept.
• Motivation
• Operating the system
• Work Ethic
• Financial Considerations
• Management Skill
• Avoiding Risks
 Ten Commandments of Successful Business Management
1. Never allow any of your money to lie idle
2. Be aggressive collecting accounts receivable
3. Don’t be in a big hurry to pay your bills
4. Adopt a marketing mentality
5. Determine you will never lose a client to a competitor
6. Keep leasing in mind
7. Go the extra mile
8. Set your business apart
9. Guard your most precious business asset
10. Develop a personal relationship with your banker
 Ten Commandments of Successful Business Management
1. Never allow any of your money to lie idle
2. Be aggressive collecting accounts receivable
3. Don’t be in a big hurry to pay your bills
4. Adopt a marketing mentality
5. Determine you will never lose a client to a competitor
6. Keep leasing in mind
7. Go the extra mile
8. Set your business apart
9. Guard your most precious business asset
10. Develop a personal relationship with your banker