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  • Talking On The Phone

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    Elly San May
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    This document provides guidance on telephone etiquette and expressions for making and receiving phone calls. It includes learning objectives focused on correctly recording phone messages, and expressing oneself appropriately during phone calls. The body details common greetings and expressions for both making a call, such as "May I speak to [name]", and receiving a call, like "Who's calling please?". It also lists activities for students to practice skills like role playing phone dialogs and reading tips for making calls.

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    This document provides guidance on telephone etiquette and expressions for making and receiving phone calls. It includes learning objectives focused on correctly recording phone messages, and expressing oneself appropriately during phone calls. The body details common greetings and expressions for both making a call, such as "May I speak to [name]", and receiving a call, like "Who's calling please?". It also lists activities for students to practice skills like role playing phone dialogs and reading tips for making calls.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pptx, pdf, or txt
    9 views10 pages

    Talking On The Phone

    Uploaded by

    Elly San May
    This document provides guidance on telephone etiquette and expressions for making and receiving phone calls. It includes learning objectives focused on correctly recording phone messages, and expressing oneself appropriately during phone calls. The body details common greetings and expressions for both making a call, such as "May I speak to [name]", and receiving a call, like "Who's calling please?". It also lists activities for students to practice skills like role playing phone dialogs and reading tips for making calls.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pptx, pdf, or txt
    of 10

    TALKING ON THE PHONE

    Learning Objectives

    After studying this material, students are expected to:

    1. Students are able to record messages received by phone


    correctly

    2. Students are able to express expression when receiving a call

    3. Students are able to express expression when making a


    phone call
    What is talking
    on the phone/call ???
    EXPRESSIONS DEALING WITH TELEPHONE
    CONVERSATIONS

     To make a call
     Ø Greetings (Good morning/afternoon/evening).
     Ø May I speak to Vina, please?
     Ø I’m Efra from Sugar company.
     Ø Could you put me through to Mr.Ray
     Ø Could I leave a message?
     Ø Could you take my message for Mrs. Elena?
    EXPRESSIONS DEALING WITH TELEPHONE
    CONVERSATIONS

     To receive a call
     Ø Greetings (Good morning/afternoon/evening)
     Ø Can I help you?
     Ø May I help you?
     Ø Who’s calling, please?
     Ø Who’s speaking, please?
     Ø May I have your name, please?
     Ø Could I have your number?
     Ø Hold on, please.
     Ø Just a moment, please.
     Ø I’m sorry. The line is engaged.
     Ø Sorry, Sir/Ma’am. The line is busy.
     Ø I’ll put you through to Mr/Mrs…
     Ø Can I take your message?
    LISTENING
    WRITING

    Work in pairs to create a phone dialog


    SPEAKING

    Practice in front of the class


    about phone dialog
    READING

     TIPS ON MAKING CALLS


     ACTIVITY 8 PAGE 29

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