CHAPTER 1

Systems Planning
Erwin Ong
Introduction
• Waze
• Uber
• AI
• CRS
• Any many other more…
System Development
• Business information systems are developed by people who are
technically qualified, business-oriented, and highly motivated.
Successful developers also must be good communicators with
strong analytical and critical thinking skills.
Who Develops Information Systems?
A company either developed its own information systems, called
in-house applications, or purchased systems called software
packages from outside vendors.
Today, the choice is much more complex. Options include
Internet-based application services, outsourcing, custom solutions
from IT consultants, and enterprise-wide software strategies.

What the system How the system will

needs to do be constructed
How car is made?
https://www.youtube.com/watch?v=PSLroLJEI9M

A system is a set of related components that

produces specific results.
A mission-critical system is one that is vital to a
company’s operations.
Information System Components
Understand the Business
IT professionals must understand a company’s operations to design successful
systems. Each business situation is different. For example, a retail store, a medical
practice, and a hotel chain all have unique information systems requirements.
Systems analysts use a process called business process modeling to represent
company operations and information needs. Business process modeling requires
a business profile and a series of models that document business processes.

Kind of company
(product, service,
Business Profile Business Process
internet-
dependent
Recitation
Please give example of internet-dependent or dot-com business
that you use in your daily life.
Impact of the Internet
• Internet-based commerce is called e-commerce (electronic
commerce) or I-commerce (Internet commerce).
• Internet-based systems involve various hardware and software
designs, but a typical model is a series of Web pages that
provides a user interface, which communicates with database
management software and a Web-based data server.

Watch this video:

https://www.youtube.com/watch?v=P-ABeWFx5hI
E-commerce two main sectors:
Recitation
Give an example of B2C and B2B
Business Information Systems
Business Information Systems
• Enterprise Computing
Business Information Systems
• Enterprise Computing
• Transaction Processing
Business Information Systems
• Enterprise Computing
• Transaction Processing
• Business Support Systems
Business Information Systems
• Enterprise Computing
• Transaction Processing
• Business Support Systems
• Knowledge Management Systems
Business Information Systems
• Enterprise Computing
• Transaction Processing
• Business Support Systems
• Knowledge Management Systems
• User Productivity Systems
What Information Do Users Need?
Let us discuss an example
System Development Tools
• Modelling
System Development Tools
• Modelling
• Prototyping
System Development Tools
• Modelling
• Prototyping
• CASE
System Development Methods
Optional video in the class. Just watch at home.

https://www.youtube.com/watch?v=aX4_s5_Hroc
https://www.youtube.com/watch?v=i-QyW8D3ei0
System Development Methods
• Structured
• Object-Oriented
• Agile/Adaptive Method
• Joint Application Development/Rapid Application Development

Please study further page 21 until page 27 of your book.

Waterfall Model
Object Oriented Programming
Understanding IT Department
The System Analyst
The System Analyst
Responsibilities

Knowledge

Skills

Education
Class Picture! 

Any questions?
Thank you!