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Chapter 4 Information Technology Deployment Risk
Chapter 4 Information Technology Deployment Risk
TECHNOLOGY
DEPLOYMENT
RISKS
PREPARED BY :
I.S. TAN
LECTURE OUTLINE
• Developing Strategic Plans
• Professional Guidance
• IT function Scorecard
Information
Technology Plans
Must Complement &
Support Company
Plans
POLICIES
• Designed to enact the realization of the strategy.
IMPORTANT POLICY AREAS FOR IT
FUNCTIONS
1. Planning Policies
a. Responsibility
b. Timing
c. Process
d. Deliverables
e. Priorities
IMPORTANT POLICY AREAS FOR
IT FUNCTIONS
2. Organizational Policies
a. Structure
b. Information Architecture
c. Communication
d. Compliance
e. Risk assessment
IMPORTANT POLICY AREAS FOR IT
FUNCTIONS
3. Human Resource Policies
a. Training
b. Travel
c. Hiring
d. Promotion
e. Termination
IMPORTANT POLICY AREAS FOR IT
FUNCTIONS
4. Software Policies
a. Acquisition
b. Standards
c. Outside contractors
d. Changes
e. Implementation
IMPORTANT POLICY AREAS FOR IT
FUNCTIONS
5. Hardware Policies
a. Acquisition
b. Standards
c. Performance
d. Configuration
e. Service Providers
IMPORTANT POLICY AREAS FOR IT
FUNCTIONS
6. Network Policies
a. Acquisition
b. Standards
c. Performance
d. Configuration
e. Adaptability
IMPORTANT POLICY AREAS FOR IT
FUNCTIONS
7. Security Policies
a. Testing
b. Access
c. Monitoring
d. Firewalls
e. Violations
IMPORTANT POLICY AREAS FOR IT
FUNCTIONS
8. Operations Policies
a. Structure
b. Responsibilities
c. Input
d. Processing
e. Error Handling
IMPORTANT POLICY AREAS FOR IT
FUNCTIONS
9. Contingency Policies
a) Backup
b) Recovery
c) Disasters
d) Alternate Sites
IMPORTANT POLICY AREAS FOR IT
FUNCTIONS
10. Financial and Accounting Policies
a) Project Management
b) Revenue Generation
c) Technology Investments
d) Funding Priorities
e) Budgets
“RED FLAGS” FOR IT AUDITORS
• Mission
• Objectives
• Measures
IT FUNCTION SCORECARD
-Balance scorecard concept that can be
used to plan and monitor the performance
of the IT function.
MANAGING
DEVELOPMENT
PROJECTS
• Late delivery
• Cost overrun
• Lack of functions
• Poor quality
PROJECT
MANAGEMENT
the practice of initiating, planning,
executing, controlling, and closing the
work of a team to achieve specific goals
and meet specific success criteria at the
specified time.
The primary challenge of project
management is to achieve all of the
project goals within the given
constraints.
SKILLS OF A PROJECT MANAGER
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PROJECT MANAGEMENT LIFE CYCLE
Team
Members
PLANNING
• Setting time, scope and cost
• Identify the project resources and the project
outcome
• Determine the work breakdown structure (WBS)
• Who is responsible?
• What resources are available?
• How the work will proceed?
• What are the deliverables?
• What are the constraining parameters?
PROJECT CHARTER
SCHEDULING
• Gantt Charts
• Critical Path Analysis
• Critical path Method
• Microsoft Project
GANTT CHART
CRITICAL PATH ANALYSIS
MICROSOFT PROJECT
MONITORING
• Use benchmarks, milestones, and
deliverables (which includes quality
assessment) to track progress
48
KEY PROJECT RISK INDICATORS
6. Projects do not have senior-level executive
support.
7. Projects do not include input from all
affected parties.
8. Project recipients are dissatisfied with
project outcomes.
9. Projects are taking longer to develop than
planned.
10. Projects are costing more than budgeted.