The document discusses how marketers can build authenticity and tell compelling stories to consumers. It argues that marketers who are authentic and tell stories that customers enjoy will thrive, while inauthentic marketers will only see short-term success from one sale rather than building loyalty. Successful stories appeal to universal human values like belonging, pleasure, or ego and ensure every customer touchpoint supports the story. To compete, marketers must tell a different story than competitors or find and engage the right communities. Small stories that do not engage customers are ineffective. Old stories can be difficult to change people's minds about.
The document discusses how marketers can build authenticity and tell compelling stories to consumers. It argues that marketers who are authentic and tell stories that customers enjoy will thrive, while inauthentic marketers will only see short-term success from one sale rather than building loyalty. Successful stories appeal to universal human values like belonging, pleasure, or ego and ensure every customer touchpoint supports the story. To compete, marketers must tell a different story than competitors or find and engage the right communities. Small stories that do not engage customers are ineffective. Old stories can be difficult to change people's minds about.
The document discusses how marketers can build authenticity and tell compelling stories to consumers. It argues that marketers who are authentic and tell stories that customers enjoy will thrive, while inauthentic marketers will only see short-term success from one sale rather than building loyalty. Successful stories appeal to universal human values like belonging, pleasure, or ego and ensure every customer touchpoint supports the story. To compete, marketers must tell a different story than competitors or find and engage the right communities. Small stories that do not engage customers are ineffective. Old stories can be difficult to change people's minds about.
ALL MARKETERS ARE LIARS (PART 3) Ibtihaz Shayok (59D; 03) Mushfiqur Rahman (59D; 25) Step 5: Marketers with authenticity thrive
◎ Creation of purple cow
◎ Starting with a story that you enjoy telling yourself ◎ Don’t fabricate The facade of Potemkin Village 4 The cost of If you are not your deception authentic, you will get is just too the benefit of high. just one sale, NOT a hundred. Story of Toyota Prius 7 8 9 10 Tell a story and ensure that every point of contact with the consumer supports that story. 12 ALL SUCCESSFUL STORIES ARE THE SAME Shortcut Social Success Fun
Miracle Safety Pleasure
Money Ego Belonging
COMPETING • Be the first to tell that story IN A LYING WORLD • Once consumer has bought someone else’s story, it’s tough to change his mind
• You must tell a different story
COMPETING IN A LYING WORLD Find the right community Split the community The other way to grow There are no small stories. Only small marketers
If your story is too small, it’s not a story,
it’s just an annoying interruption
People’s worldview changes over time
Old Stories Die Hard Reasons of • No one noticed it failure • People noticed but decided that they didn’t want to try it