Professional Documents
Culture Documents
Listening
Listening
Listening
…a way of saying,
“You are important.”
Listening builds Listening creates
stronger relationships.. acceptance and openness
Don’t be distracted by
physical appearance and
mannerisms of the speaker.
Concentrate on the message
that the speaker tries to
convey.
DELAYING TAKING NOTES
Learn how to record what we listen.
EVALUATION
Learning to take notes to keep a
Give speaker adequate time to say.
track of the speaker’s message should
be the main thrust of the listener.
Do not jump to conclusions.
1.Top-down:
In this process prior knowledge is employed to
understand the meaning of a message.
2.Bottom-up:
In this process linguistic
Knowledge is used to understand the
meaning of a message.