Professional Documents
Culture Documents
Experience With An IT Asset Management System
Experience With An IT Asset Management System
Management System
Lars Hagge, Jens Kreutzkamp (DESY - IPP)
Erwin Deffur, Andreas Gellrich, Björn Schulz (DESY - IT)
Deutsches Elektronen-Synchrotron, Hamburg
CHEP 2003
Agenda
Project Overview
Architecture
Results
Experience & Outlook
Production
system
e-procurement
management
repository
documentation
Asset Document
central
license
connected with Name
components
ID
Install Date
is a
has
Repository
CPU
Serial Number
Switch
connected with
e-procurement
management
repository
Scanner to determine
central
license
hardware & software
information Core AMS client IT Experts
Repository
Reports Management
Number of installations
1,4
problems 1,2
detected 0,6
0,6
0,4
0,2 0,2
0,2
0,0
AD
ai
er
ce
M
te
nn
ffi
C
ys
O
ca
ss
ns
eb
re
t ri
Vi
Be
Software (categorized)
Softw are-Gruppe
100%
80% (~290), policy not fully clear
60% transfer of license points to
40%
be implemented
20%
– e.g. Windows XP-licenses
0%
MS DOS Frontpage 98 MS Office MS Windows are also valid for NT
german englisch 2000 Pro NT 4.0
german Indicator for over- or
underlicensing
Product
are incompliant
2%
1%
5%
~ 370 PCs need to be CPU & HDD Upgrade
replaced CPU & RAM Upgrade
84%
total estimated HW cost CPU Upgrade
HDD Upgrade
~300k$ RAM Upgrade
New Computer
Suitable
of DESYs requests 30
Number of Requests
25
weeks)
10
10
11
12
13
14
en
1
9
system anymore“
4
>1
op
Process time
technical approvals
users
preparation & delivery
request
financial approvals
E-Procurement process
Jens Kreutzkamp (DESY): Experience with an IT Asset Management System
CHEP 2003, San Diego, March 24-28
Agenda
Project Overview
Architecture
Results
Experience & Outlook
is a is a
has has
Keyboard Support
RAM Maximum Current
CPU Maximum Gradient
Serial Number Serial Number
Example for a general purpose data model containing both IT devices (left) and accelerator components (right).
local identification by
barcode
modification of data
synchronisation with AMS
repository
Specific information (mobile)
AMS-PDMS
Integrator
AMS
Native Client
Thank you
Contact
jens.kreutzkamp@desy.de