Professional Documents
Culture Documents
Consumer Health
Consumer Health
Convenience
Desire
Quality
Consumer Behavior
be heard
Expressing feelings about services & products
safety
Protection from harmful products & services
Be informed
Easily obtainable information to help make educated choices &
protection
Consumer Rights
The right to…….
satisfaction
Obtain vital products & services
redress or remedy
The ability to reach an acceptable solution
consumer education
To know you consumer rights & responsibilities & to act on them
environmental health
To exist in a healthy environment now & in the future
What type of consumer
will you become?
A B