GREETING 1

BY: MUHAMMAD KHOIRUR ROZI

UPT BLK PASURUAN
2018
FORMAL GREETING INFORMAL GREETING

Hello! Hey!
Hi! what’s up?
How are you? Good to see you
How are you doing? How are things?
How is everything? How’s it going?
I trust everything is well How is live been treating you?
Good morning Good day
Good afternoon
Good evening
 GREETING AND RESPONSES

GENERAL GREETING RESPONSES

 hello Hi!/ hello!

 How are you? I’m fine, thank, and you?
 How are you doing? Very well thank, thank you
 Hey, long time no see Yeah, long time indeed
 Hi, how’s going? Not bad
 Hey, are you alright? Yeah, how about you?
 GREETING A PERSON
YOU HAVEN’T SEEN FOR ALONG TIME

FORMAL
It has been a long time
How long has it been?
It’s been too long
I’m happy to see you again
What’s new?
INFORMAL
• Long time no see
• How’ve you been?
• Where have you been hiding?
• It’s been such a long time
 FORMAL AND INFORMAL GOOD BYE

FORMAL INFORMAL
• Good bye • Bye
• It was nice meeting you • Talk to you later
• I hope to see you soon • Nice seeing you
• It’s been nice talking to you • God willing
• See you next week • Cheerio
• Good night
INTRODUCTIONS 2
Personal Information Expressions
1. Name (what’s your name?) • My name is...
• I’m...
2. Age (how old are you?)
• My complete name...
3. Education (where do you • You can call me...
study?)
• I’m ... Years old
4. Occupation (where do you • I’m studiying at...
work for?) • I graduated from...
5. Address (where are you • I work for...
from?) • I work as...
6. Nationality (what’s your • I am an...
nationality?) • I live at...
7. Interest/ hobbies (what are • I am from...
you interest in?) • I’m Indonesian
• I like reading book
• I’m good in cook
 FORMAL AND INFORMAL INTRODUCING
ONESELF PHRASES
FORMAL INFORMAL

• May I introduce myself? My • Hello, I’m...

name is...
• Hi, my name is...
• Let me intoduce myself, I
am...
• I would like to introduce
myself, my name is...
• it’s my pleasure to introduce
myself
 ENDING INTRODUCTION PHRASES

Ending Introduction Phrases Responses

• Nice to meet you • It’s nice to meet you too

• I’m glad we’ve met • Me too
• Pleased to meet you • Pleased to meet you too
• It was nice meeting you • I really enjoyed meeting you
• See you • See you
May I introduce a I would like to
good friend of introduce my
mine, this is... friend/ colleague

Introducing
someone else
phrases
I would you like This is my
to meet... friend...
 [GREETING] [SELF
01 INTRODUCTION]

04 02

03 [GIVING SOME
[CLOSING]
INFORMATIONS ABOUT
THE COMPANY]

Introducing The Company To Another

 Name of Business
workforce Location
Institution Activities
• I work for • ABC company is • Currently, our • ABC company is
PERTAMINA. considered as food company has 2000 located in
manufacturing people on staff. Indonesia
• I work as marketing company
manager at PT. SAE • Pt. Larosa • There are 1000 • The headquarters
instructors in of ABC company is
• I am accountant in distributes health
BLKLN Cavest situated at
Larosa Tbk. product throughout Indonesia.
Asia. Bekasi.
• My company has
• My company is the • ABC group employ seven branches
largest farming aproximately 7540 throughout in
industry in Indonesia workers. Indonesia.
TELEPHONING
3
 MAKING A CALL
• This is Muhammad Khoirur Rozi
from Sampoerna, tbk

• Gudang Garam tbk Muhammad

TAKING A CALL Khoirur Rozi speaking, How can I
help you?

• May I speak to Mr. Abe, please?

ASKING FOR SOMEBODY • I’d like to speak to Mr. Abe, please?
• Please could I speak to mr. Abe?
Answering and comforming • Hello, is that Mr. Abe? Yes speaking
that you are speaking

• I’m calling about...

Reason for calling • Could you tell me...
• I just want to ask...

• He/ she is unavailable at the moment, can I take a message?

Taking a message • Mr. Abe is in a meeting, would you like me to take message?
• I’m sorry but Mr. Abe isn’t at his desk right now, can I take a
message?
 • I’m affraid he/ she is busy
Asking the caller to call
back right now, would you mind
calling back later?

Asking to leave a message

• I’d like to leave him/ her a
message

Leaving a message • Please tell Mr. Abe that...

Passing on the message
• I’ll make sure he/ she
gets your message

Calling back • Ok, I’ll call back later

Leaving a message
• Please tell Mr. Abe
that...
 • SPELLING (could you spell that, please?)
• REPEATING (could you repeat that, please?)
CLARIFIYING
• Asking for name of company (could you please
repeat what was the name of the company?)

Asking when somebody is

available • When will he/ she be back/availabe?

Asking somebady if they • I’m affraid I can’t talk right now, would you
can’t call back later please call me back later?
 • Could you please put me
Asking to be connected through to Mr. Abe English
department?

Asking someone to hold • Wait a moment please!

Connecting someone
• Just a moment I’ll put you
through
Saying the line is • I’m affraid the line is
busy busy

• Thank you very much for

Ending the call
your help
• Thanks for calling
• Thank you for your time
 Making telephone calls

• Helllo, ABC company, accounting department,

• Cara melakukan panggilan muhammad Khoirur Rozi speaking.
telepon • Good morning/ good afternoon/ good evening ABC
company, Muhammad Khoirur Rozi speaking

• I’d like to speak to...

• Ungkapan untuk • Could I speak to someone who...
menanyakan/mencari orang/ • Could you put me through to mr.Jones, please?
departemen yang dituju • I’d like to speak to Ellen Baker, please

• It’s just to let you know...

• I’m calling to arrange a meeting...
• Alasan menelepon diberikan • I’m phoning to request a brochure
dengan tepat • I’m calling about our oppoinment
• I’d like to speak to someone about te project

• Cara mengakhiri dan menutup
pembicaraan bertelepon
• Mengungkapkan salam
penutup
• I think that’s all, thank you for calling PT. Toshiba
• Thank you for your time
• Is there anything else I can help you with today?
• It’s been nice talking to you, Bye
• Sorry but I must go now
• I look forward to speaking to you, bye bye
• Thanks very much
• I’ll talk to you soon, Bye
• See you
 BASIC DIALY 4
CONVERSATION AT WORK
 Cara mengungkapkan saran dan pendapat

You should + V1 You had better + V1 You ought to + V1

Example:
Example: Example:
You should go to the doctor now
You had better go to the cinema You ough to study hard to pass
the exam

I advise you to+ V1

I suggest you to + V1 I recommend you to + V1

Example:
Example: Example:
I advise you to save your money
I suggest you to stay at home I recommend you to get a new driving
licence
 GIVING OPINION PHRASES

• I think we should get new • I feel that...

car • I don’t feel that
• I don’t think we should go
now • As far as I’m concerned,
Indonesia will be a modern
• I believe that they buy a country in 20 years
large apartment

• In my opinion, she is the

best employee in our country
Asking for repeatation

• Could you repeat the last

sentence
• I’m sorry I did not cacth your
words
• Would you mind repeating that?
• Would you speak louder, please!
• Pardon
• Pardon me!
• Excuse me?
• I’m sorry
 Offering help phrases
• Can I help you? • Can I get you a cup of coffee
• Can I do something for you?

• How about orange juice? • Would you like to borrow me your

• How about eating in the garden? car?

• Would you care for a glass of milk,

• What will you have for breakfast? Sir?
• Would you care for having
breakfast, Madam?
• What I can get you? Sirloin steak or
tanderloin steak?
• If you like I could drop you to the
airport
 cara mengungkapkan permintaan maaf

• Berupa kalimat/ frasa yang Ex: excume me,please!

menunjukkan sopan santun Would you excuse me?

Ex: I’m sorry

I’m very sorry
• Pelanggaran agak berat
I’m terrible sorry
I’m awful sorry

• Pelanggaran yang dianggap Ex: I apologize

I must apologize to you
berat Please forgive my rudeness

• Sedang bersama-sama dan Ex: may I be excused for a

mendadak harus meninggalkan moment?
mereka
Notes

Excuse Apologize
me for.. for..

Diikuti kata benda.

1. Diikuti kata benda.
Ex: excuse me for
my rudeness Ex: I apologize for my rudeness
Apologize
Excuse me for my
to.. 2. Diikuti kata –ing.
bad manners
Ex: I apologize for not coming to
Diikuti kata your party
Diikuti kata –ing.
benda. 3. Diikuti WH question.
Ex: excuse me for
coming late. Ex: I must Ex: I apologize for what I have
Excuse me for not
apologize to you done to you
coming earlier.
Excuse me for being
late.
Cara memberikan penjelasan: menggunakan
pola kalimat Future Tense (menjelaskan
harapan, kejadian-kejadian dalam institusi
yang terjadi di masa mendatang)
Will dan be going to sama-
FUTURE TENSE
sama digunakan unutk
menyatakan suatu PREDIKSI
di masa mendatang

WILL BE GOING TO
(untuk mengekspresikan sesuatu (untuk mengekspresikan sesuatu
dalam keadaan seperti: sukarela, dalam keadaan: sudah direncanakan
spontanitas, janji) sebelumnya, ada perencanaan.)

ex: I will open the window for you. ex: I’m going to continue my study
I will make you a cup of coffee when in Melbourne University
you come to my home. I’M going to have my holiday in
malang
 INTERMEDIATE DIALY 5
CONVERSATION AT WORK
 Mengungkapkan pernyataan dalam
menerima dan menolak undangan
Menerima undangan:
 I’d like to accept
 Nice I would like it, thank you for
your invitation. I would go with you.
 That’s good idea, I would like to
come.
 We’d love to come.
 How can I resist such a gracious
invitation.
 All right/ of course/ sure
Menolak Undangan:
 Thank you for your invitation, but I
may be busy.
 I’m sorry I don’t feel well.
 I’d like to very much, but I will not
be able to go.
 I’m affraid I can’t go with you.
 I’m sorry, I have to decline, I have
family commitment.
 CARA MEMBERIKAN INSTRUKSI

Menyuruh tapi tidak melakukan

SURUHAN tindakan:

 Close the door please!  Be careful!

 Turn on the light!  Be patient!
 Sit down here!  Be descipline!
 Read the book!  Ne smart!
 CARA MEMBERIKAN INSTRUKSI

Menyuruh tapi tidak melakukan

SURUHAN tindakan:

 Close the door please!  Be careful!

 Turn on the light!  Be patient!
 Sit down here!  Be descipline!
 Read the book!  Ne smart!

Menyuruh seseorang/ orang ketiga untuk melakukan sesuatu:

 Have the driver pick up your mother to the airport.

 Ask your mother to send the money on time
 LARANGAN

UNTUK TIDAK MELAKUKAN SESUATU: melarang tapi tidak melakukan

tindakan:
 DON’T Close the door please!
 DON’T Turn on the light!  DON’T Be careless!
 DON’T Sit down here!  DON’T Be angry!
 DON’T Read the book!  DON’T Be panic!
 DON’T Have the driver pick up your
mother to the airport.
 CARA MENGUNGKAPKAN UNTUK
MENGUNDANG PELANGGAN

CONTOH KALIMAT SEBELUM CONTOH UNGKAPAN UNTUK

MENGUNDANG: MENGUNDANG SESEORANG:

 Are you busy tomorrow night?  I’d like to invite you to my

 What will you do tomorrow? birthday party.
 Have you made any plans on Sunday  I wonder if you’d like to come to
night? my wedding party.
 We’d be pleased if you could join
us for dinner.
 PERNYATAAN MENUNJUKKAN
SIMPATI (SYMPATHIZE EXPRESSIONS)

CONTOH KALIMAT SIMPATI YANG

MENGGEMBIRAKAN: CONTOH SIMPATI YANG TIDAK
MENYENANGKAN:
 How wonderful
 I’m pleased to hear that  I’m sorry to hear that
 I’m happy to hear that  I’m so sad to know that
 Fantastic  Everything is gonna be alright,
 Have nice God is always with Us.
 great  How terrible
 That’s too bad
 Oh God
 Oh dear
 I do symphatize
CARA MERESPON SIMPATI:
• Thanks
• There is nothing that can be done
• So it goes, I guess
 CARA MENJELASKAN PROSEDUR BERISI:
1. tujuan (goal) HOW TO MAKE
2. material needed ORANGE JUICE
3. methode or steps
INGREDIENTS: two sweet
oranges, sugar, ice 4
STEPS
cubes
3
1. Put the orange juice and ice
cubes into blender
2
2. Turn on the blender, wait until
the orange and ice cubes
dissolved. 1

3. Put two tabel spoons of sugar

into blender and turn the blender
15 seconds.
4. pour into a glass.
5. lastly, enjoy the juice AIM: TO KNOW HOW TO MAKE ORANGE JUICE
CARA MENGUNGKAPKAN PERNYATAAN DALAM
MEMBUJUK DAN MEMPENGARUHI PELANGGAN:

1. KEEP SMILE
2. GIVE ABOUT THE PRODUCT
QUALITY, FOR EXAMPLE: THIS IS A
GOOD QUALITY

3. GUARRANTEE, FOR EXAMPLE: YOU

ARE LUCKY, BECOUSE THIS PRODUCT
IS WARRANTY FOR TWO YEARS.

• 4. LANGUAGE, FOR EXAMPLE: IF

YOU DON’T BUY IT SOON, THE
PRICE WILL INCREASE TOMORROW
THANK YOU