Citrix Houston User Group: Lee Milam

Citrix Houston User Group
Lee Milam
Lee.Milam@Citrix.com
Nov, 2013
Agenda
• Introductions
• Architecture.Next – XenDesktop 7
• Enterprise Support/Monitoring
• Storage Considerations
• NetApp Update
•Q &A
2 © 2012 Citrix Systems

• Share technical details of Citrix technology
• Show the product
• Increase awareness of features
• Foster community and sharing
• Have FUN
© 2012 Citrix Systems

Need to build a
Citrix Solution?
Http://Project.citrix.com
A Few Quick Announcements
• Latest Hypervisor Support – CTX131239, CTX136291
• Was that fixed? When? – CTX124164
• Key Troubleshooting tools? – CTX126294
• Secret Windows Updates – CTX129229
• XD 7 Upgrade Security – CTX139335
•XD 7.x Design Handbook – CTX139331
XenDesktop 7:
What you should know about FlexCast,
Prerequisites, and Migration
XenDesktop Roadmap
With an On-ramp for XenApp
Bruin
XenDesktop 7.1
Version Theme:
Upgrade “XA feature parity”
2014
XenDesktop Excalibur Merlin “Avalon .3” “Avalon .4” Avalon
5.6 XenDesktop 7 XenDesktop 7.x
+Virtual +App Orchestration +Mobile

“Merging Lane” +TaaS AppDNA
AppDNA
XenApp 6.5 XenApp 6.5 End Mainstream

XenApp 6.5 Maintenance Feb 2016
FP2 FP3 (+ 6 months)

New Platform, New Editions
XenDesktop 7
VDI App Enterprise Platinum

Enterprise Platinum
VDI only Server-based Apps Full FlexCast Full FlexCast

and Desktops and Cloud-Ready

Unification
FlexCast Management Architecture

Receiver
Storefront
Web Interface
Delivery
PCM PVS
Services Studio
Console Console
Console
IMA
Power
XenApp &Capacity XenDesktop
Broker Mgmt Broker
IMA DB WMI CBP DB
XenApp Provisioning XenDesktop

Workers Services Workers
PVS
(RDS) (VDI)
XenApp Farm XenDesktop Site

FlexCast management architecture
Windows Apps and Desktops as Mobile Services

XenDesktop 7: Supported Windows Platforms
• Controllers (think broker servers)

ᵒ Windows Server 2008 R2
ᵒ Windows Server 2012
• Workers (think VM’s or physical HDX hosts)

ᵒ Windows XP / Windows Vista
ᵒ Windows 7 / Windows 8
ᵒ Windows Server 2008 R2 /
Windows Server 2012
© 2012 Citrix | #CitrixSynergy

Delivery controller requirements
Operating System Windows Server 2012 or Windows Server 2008 R2
Disk Space 100MB
Additional Software .NET 3.5 SP1 (Server 2008 R2 only)
.NET 4.0
ASP.NET 2.0
PowerShell 2.0 or 3.0 (Server 2008 R2 or 2012)
Visual C++ 2005, 2008 SP1, and 2010
Supported database platforms
SQL Server 2012 SP1 Express, Standard, and Enterprise editions
SQL Server 2008 R2 SP2 Express, Standard, Enterprise, and Datacenter
editions
• Databases are supported in standalone, clustered, and mirrored modes

(except the Express Edition, which supports only standalone mode)
• AlwaysOn Availability groups is supported for SQL Server 2012
• Windows authentication is required (SQL authentication is not used)

Supported hypervisors
XenServer 6.2
6.1
6.0.2
Hyper-V/SCVMM System Center Virtual Machine Manager 2012 Rollup 1
VMWare vSphere 5.1 Update 1
(No support is provided for vSphere vCenter Linked Mode
operation)
vSphere 5.0 Update 2
vSphere 4.1 Update 3

New Features and Changes
For XenApp Customers: XenDesktop 7 Apps Edition App
Edition
• Combined Infrastructure – FMA Architecture
• Windows Server 2012 Support Server-based Apps
• System Center 2012 SP1 Support and Desktops
• Machine Creation Services for Windows Server OS

• App-V 5 Integration
ᵒ XenApp Steaming is available for Windows 7 and Server 2008R2 only
ᵒ XenApp Streaming is accomplished by publishing RADERUN command in console
• Profile Management in Citrix Policies
• Universal Printer Server Integration
ᵒ Universal Printer Server
• Windows 2008 R2 SP1 Print Servers
• Windows 2008 32bit Print Servers
Changes for XenApp customers
XenApp 6.5 (IMA) XenDesktop 7 (FMA)

Single, global farm management Project Merlin (mgmt & help desk)
Secure Gateway Access Gateway VPX or appliance
IMA-shadowing Director + MS RemoteAssistance
AppStreaming App-V 5 support, and
AppStreaming via “raderun” for WS08R2 and Win7
Web Interface StoreFront, Receiver for Web
SmartAuditor Citrix Ready partner, like: Observe-IT

Getting to
XenDesktop 7
Upgrade in place, or build new?
Making the move:
Migration paths from existing deployments
Current Product Path Available

XenDesktop 5.x In-place upgrade
XenDesktop 4.x Migration tool
XenApp 6.5 New deployment
XenApp 6.0 New deployment
XenApp 5.x & earlier New deployment
Meta-Installer
One disk/iso to
install all XD7
components
New Environment Installation: Process Flowchart
For current XenApp customers migrating to XenDesktop 7
Step 1
Step 3 Step 5
Install the
Install the Publish
controller,
Virtual Desktop
Studio, license
Delivery Groups/Applic
server and
Agents ations
database
Step 6
Step 2 Step 4
Install and
Install and Use PVS or
configure
configure MCS to create
StoreFront
Director catalogs
and Receiver
In Place Upgrade: Process Flowchart
For current XenDesktop 5.x customers migrating to XenDesktop 7
Step 5 Step 7
Step 1 Step 3
Upgrade ONE Upgrade
Install and Upgrade
Delivery remaining
configure Provisioning
Controller Controllers
StoreFront Servers
then backup and register in
and Receiver (if applicable)
database Studio
Step 6
Step 4
Run Studio,
Step 2 Upgrade
follow
Upgrade the Virtual
“upgrade site
License Server Delivery and
database”
PVS Agents
dialog
Problem statement
• No direct in-place upgrade to

XenDesktop 7 from
XenDesktop 4.x
• Database and architecture changes
• Operating system requirements are different
• Environments need to be setup from scratch
which can result in a considerable amount of
time (especially for larger enterprise
environments)

Migration Tool Highlights
• Provides the ability to export settings
from a legacy XenDesktop 4.x farm and
import them into a XenDesktop 7 site
• Consists of two components
• Export Tool – Executable used to write the legacy farm
settings to an XML file
• Import Tool – PowerShell script used to import the
settings from the XML file
• Shipped with XenDesktop 7

What settings can we migrate?
• Desktop Groups (icons are not exported)
• Desktops
• Machines
• Pool management pools
• Farm settings
• Policies (including session printers)
• User assignments
• Hypervisor settings (connection credentials are not exported)

What settings will export but not migrate?
• Administrators
• Licensing configuration
• Delivery group folders
(don’t exist in XenDesktop 7)
• Registry keys
(vary in XenDesktop 7)

What settings can’t we export or migrate?
• Provisioning Services data
• Applications
• List of Desktop Delivery Controllers
• Web Interface configuration
• AD OU configuration
• PortICAConfig XML file
• Configuration logs

Final thoughts
• StoreFront is a MUST, and it is the starting point

• License Server upgrade is a MUST, and you will likely need to
obtain a new license file from Citrix (to verify/update your SA)
• Once on XD7 future upgrades should be much easier than the
IMA days of XenApp
• Even if you can upgrade XenDesktop 5.x in place, it might be
better to simply build a new environment in parallel

Sources for more information
• Citrix Desktop Transformation Accelerator

• Will be updated soon with XenDesktop 7 best practices
• Validated designs
• Watch for these coming soon from Citrix and Cisco
• Citrix eDocs
• http://support.citrix.com/proddocs/topic/xendesktop-7/cds-xd-upgrade-procedure.html

Edgesight/Director
How support is done
Next generation Director
• Single pane of glass

ᵒ Instant “real-time” troubleshooting and
environment health metrics across sites
• Integration of EdgeSight features
TM
ᵒ Performance management and network analysis
• Aggregation of logging information

ᵒ Pinpoints root cause of connection and machine
failures
• End user experience monitoring

ᵒ Logon analysis to pinpoint issues or delays

TM
Evolution of EdgeSight
• Driving Evolution
ᵒ EdgeSight evolves into an integrated solution
ᵒ Enhances existing products such as Director
• Providing a holistic view

ᵒ No more product silos
ᵒ Offers comprehensive view into the Citrix stack
to correlate information

TM
EdgeSight features
Performance management
Health and capacity assurance
Historical trending
Network analysis
Identify bottlenecks due to the network in your
XenDesktop environment
Powered by NetScaler HDX Insight

XenDesktop 7
Single Site
Director
Help Desk and Troubleshooting / Environment health

Site A Site B Site C
Director 2.1

XenDesktop 7 TM
Director and EdgeSight TM

Director
Historical Trends and Analytics
Managing and optimizing capacity
EdgeSightTM Performance management


XenDesktop 7
Director and EdgeSight TM

HDX Insight
Isolating and managing network performance
EdgeSight TM Network analysis

Network - Deep Packet Analysis

HDX Insight
Powered by Citrix Netscaler Insight Center
I was inundated with data. Chart after chart
after chart was pouring in until all I was seeing
was a blur of lines and hazy circles consuming
endless expanse of the screen. I needed a
break from the brutal monotony of cubical life.
The thought reminded me of my father taking
Insight us camping in the forest where we could sit

and hear nothing for else but our thoughts. The
break would cut through whatever fog our
heads were in. Alas, the thought of that
freedom was just that and the harsh reality was
that this stack of dead trees needed to be in a
report by tomorrow with insightful commentary.
A visit to the coffee machine was due and then
it was right to work. I wish I had the right set of
tools for this job…
NetScaler Is the Universal Front-End
BYO Desktops Corporate Apps
Mobility SaaS Apps Data

Availability Acceleration Security Visibility

Achieving Application Visibility with
NetScaler
3rd Party NetScaler Insight
Analysis Tools Center Cloud
Enterprise
Combining NetScaler with Analysis Tools

NetScaler generates a wealth of application visibility data by way of AppFlow™
NetScaler Insight Center is the best way to view Citrix-specific data
Desktop

Introducing NetScaler Insight Center
HDX
Analytics for XenApp and XenDesktop
Insight
Web
Analytics for enterprise applications
Insight
NetScaler Insight Center

HDX
Insight Analytics for XenApp and XenDesktop
• Gain visibility into end user experience for virtual

desktops, applications, and users for XenDesktop
• Correlate network data with application data with

real-time metrics for effective troubleshooting
• Integrated with XenDesktop management tools
AppFlow

Web
Insight Analytics for Enterprise Applications
• Break down detailed reporting on enterprise application

use, even for SSL encrypted traffic
• Correlate network metrics with application behavior
• Determine end user experience without agents
AppFlow

NetScaler Insight Center Packaging
• Software download from

http://www.citrix.com/downloads/netscaler-
App Flow adc/components.html
• Works on XenServer
• Enterprise or Platinum Edition
• Seamless integration with NetScaler Appliances

(XenServer VM)
• NetScaler Insight Center replaces Edgesight for
NetScaler
Storage Improvements
Wrangling those images
MCS in XenDesktop 7
ᵒ New Hypervisor feature support
ᵒ New VM creation process

Hypervisor Improvements
• Hyper-V
ᵒ SCVMM 2012 SP1 and Hyper-V3 (Server 2012) now supported
ᵒ SMB 3 support
ᵒ VHDX support
ᵒ CSV Read Cache
• XenServer
ᵒ XenServer 6.2 support
ᵒ Clone on Boot separated from intelli-cache feature
• Clone On Boot now supported on all types of storage
• XD does not have to delete the Difference disks when cleaning VMs
• ESX
ᵒ Lowest supported version v5 (dropped support for all v4.x versions)
ᵒ Added support for v5.1
ᵒ Uses DiskManager (required 5.0 API) operations removes need to create temporary VMs and operates a bit faster
• Copy Disk (used when multiple storage locations)
• Delete Disk
• Note: Consolidate still uses temp VMs to operate

MCS Behavior Changes
• Server OS support
ᵒ Provides RDS/ multi-session worker support
• Image Prep
ᵒ Auto DHCP feature
ᵒ Auto KMS support
ᵒ PVD Inventory automation
• Storage superseding
ᵒ When you add more storage at the Host level of Studio
• You can unselect existing storage so it is not used for any NEW catalogs
• Multi-Nic support
• XD 7 feature integration
ᵒ Delegated Admin support
ᵒ Configuration Logging Support

Machine Creation Services (MCS)
Hypervisor
Master
VM A A’ B B B B
Image Prep
Phase
(Sandboxed
VM)
diff disk
Master identity
VM
Image A A’
Storage
Copy
Storage Superseding

Where is my PVS?
• PVS is not going away

• Continuing to be improved
• Still considered the primary and optimal solution for large deployments
• Download is under
ᵒ the XenDesktop 7 ‘Additional Components’ section
ᵒ The XenApp 7 FP2 downloads

Introduction
New features, improved features

• Server 2012 / Win 8 Support
• System Center 2012 SP1 Support (VMM and CM)
• Vastly improved XenDesktop Setup Wizard
• SSO - automatic synthetic NIC switch-over on Hyper-V
• Improved Virtual Target Device control
• CDF Trace implementation
• Cache in memory then Disk

New PVS Wizard
New XenDesktop Wizard Only supports XenDesktop 7

Boot Device Manager (BDM) instead of PXE

XenDesktop Setup Wizard
Provisioning optimization: VM disks

• Create write-cache disks in place on
destination storage
• Size is now configurable
• Each VM booted once to quick
format
• No more SLOW network copies of ‘n’
formatted write cache disks!

Synthetic ‘NIC’ Switch-Over - SSO
• Automatic switch-over from legacy

NIC to synthetic NIC on Hyper-V
• Greatly improved streaming
performance compared to legacy
• Template setup
ᵒ NIC1 – legacy on streaming network
ᵒ NIC2 – synthetic on streaming network
ᵒ (optional) >= NIC3 cloned as is with
network assignments untouched

CDF Trace implementation
Logging is now available through Citrix standard CDF Control modules

Microsoft licensing key considerations
• Deployed using either Key Management Server (KMS) or Microsoft Multiple

Activation Key (MAK) volume licensing keys:
ᵒ Windows 7
ᵒ Windows 8
ᵒ Windows Server 2008 R2
ᵒ Windows Server 2012
• Windows Office 2010 and Office 2013 are deployed using KMS licensing

Citrix on NetApp
Cluster ONTAP
Cedric Courteix – NetApp Technical Alliance Mgr.

November 2013
Agenda
 Storage sizing
 NetApp Best Practice and Design Update
 Integrations and Flash
 Summary and Resources
NetApp Solution for Citrix
Desktop and App Virtualization Data Sharing Cloud Orchestration

Virtual Storage Console Virtual Storage Console
Recovery Manager 1.1 for ShareFile
for vSphere and XenServer for CloudStack (beta)
Server Optimization
Unified storage for all data types and any device

Key Industry Trends
 User Workspace Virtualization – OS, Apps, and Data unified
access across any device
– Citrix ShareFile & XenMobile
 More apps moving to the Cloud (SaaS/DaaS) & getting

Mobile Ready
– SAP building thin client software
– DaaS solutions gaining traction esp. in Latin America and APAC
 Expanded use cases including graphics & media rich apps

– nVidia GPU offload to virtualize rich media and high end apps
Storage Sizing
Correct Storage Sizing Process
Assessment w/ Storage Sizing
Liquidware NetApp SPM
Labs
Customer requirements
• # of desktops
• Capacity
• Memory Size
• Perf Requirements
• Read/write ratio
• Random vs seq.
Hosted Shared Desktop SPM
Sample Storage Configurations
Small (800 users) Medium (2000 users) Large (4000 users)
 FAS2240-2 w/ 24
internal 600GB 10K
RPM disks
 $35/desktop
 Whitepaper  FAS3250 w/ (3)  FAS6290 w/ (5)
DS2246 shelves; DS2246 shelves;
600GB drives @10K 600GB drives @10K
RPM; Flash Cache RPM; Flash Cache
Assumptions for all these configs:
• 13 IOPS per desktop; 80% writes
• 8GB unique data per VM
Storage Sizing Best Practice: Use NetApp SPM Sizer
Storage Design and
Best Practicise
74
Simplify thethe
Simplifying Architecture
Storage Requirements
Manage and monitor
Backup and DR
Data management complexity

Apps Profile User Data
Virtualization Management Management
Hypervisor Clones
NetApp Flash Optimized Architecture

Storage
tools
SSD
Backup
DR
 Flash optimized storage
 Integrated data protection
Storage complexity
 Embedded management
75
NetApp-Citrix Architecture for XenDesktop
VM
XenDesktop
Win 7/ Windows Server OS User Installed Corporate Profile /

User Data
Apps Apps Folders
Base image Personal Application CIFS

Write Cache
vDisk vDisks Virtualization Home Dir.
Scaling UPM and Folder Redirection
 UPM and Folder Redirection Easily Scale to 50K+ users
 All the config data for UPM lives as GPOs in AD

Group Policy
 AD and GPOs scale well, so we are good there
 All user data is simply stored in CIFS shares

User Data  Properly configured CIFS scales well, too
 We simply add additional CIFS shares as required
 Using Group Policy, Group Membership and variables,

we can simply spread users across multiple CIFS shares
VM
XenDesktop
Win 7/ Windows Server OS User Installed Corporate Profile/

User Data
Apps Apps Folders
Base image Write Personal Application CIFS

vDisk Cache vDisks Virtualization Home Dir.
Hypervisor
NetApp Clustered Data ONTAP Virtual Storage

Console (VSC) To
VMDK/ VMDK/ Create Volumes
VHD VHD
CIFS/Blocks NFS/Blocks NFS/Blocks CIFS CIFS

vDisk and Clustered Data ONTAP Node
Failover
Multi-Pathing
SMB 2.1 SMB 3.0 SAN LUN
Resilience No Yes Yes
Simplicity Yes Yes No
CIFS SMB 3 is the winner!

VM
Desktop
Director
XenDesktop
Win 7/ Windows Server OS User Installed Corporate Profile/

User Data
Apps Apps Folders
Base image Write Personal Application CIFS

vDisk Cache vDisks Virtualization Home Dir.
Hypervisor VSC
NetApp Clustered Data ONTAP

OnCommand
Balance
VMDK/ VMDK/
VHD VHD
CIFS/Blocks NFS/Blocks NFS/Blocks CIFS CIFS

Citrix DR Site
CloudBridge
NetApp
Dedupe aware NetApp snapshots SnapMirror
Solution Integrations
81
Integrated Storage Management
NetApp VSC for XenServer simplifies virtual infrastructure admin activities
Citrix XenCenter
+
NetApp VSC Desktop Admin
XenServer
 Provisioning
 Deduplication
 Cloning
Storage Admin
 Role-based delegation
Storage Pool
82
Recovery Manager 1.1 for ShareFile
Storage Center Server (Windows IIS)
 cDOT 8.2 support NRM-CS
 Parallel file restores CIFS

New CIFS
ShareFile SharePoint
 High availability for NRM-CS Data
shares
 Demo on YouTube
SnapVault
WAN
Snapshots SnapMirror
17
Optimizing Performance Together
NetApp Technology Capabilities
 Performance enhancement built into Write Anywhere file layout
Data ONTAP WAFL
 Optimizes write I/O
 Controller-based; accelerates random read operations

Flash Cache  Intelligently caches “hot” data to Flash
 Helps on boot and login storms and steady state
 Implemented at disk shelf; combines SSD and HDD

HDD into a single aggregate
Flash Pool  Intelligently (automatically) caches “hot” data blocks on SSD
 Accelerates random read and overwrites
 Pure SSD  Low Latency

EF 540
 SAN protocol  For IOPS > 20
 Streams single shared desktop image to create

Citrix Provisioning many virtual desktops
Services (PVS)  Built-in host side read caching
NetApp Flash Recommendations for VDI
 Lead with FAS w/ Flash Announcing partnership with
Cache or Flash Pool for Atlantis Computing to more cost
typical task workers and efficiently enable VDI for power
knowledge users users (typically 20+ IOPS; low
– Typically <20 IOPS per user latency)
– Any capacity requirement  Developers
 High graphics & CAD users
 Position EF for low latency
 Healthcare PACS
use cases
EF with Atlantis
 FAS required for CIFS user Architecture Whitepaper
data and profiles www.atlantiscomputing.com/netappefra
EF All Flash Array with Atlantis ILIO
2000 Persistent Desktops
with 2U All Flash Storage &
Atlantis ILIO Host side IO optimization s/w
Application IO Inline
Persistent Compression
Analysis Processing De-duplication
VDI 4.1
vSphere 5.1 Scale tested

LoginVSI & Atlantis Load Gen.
Tool
Hypervisor
Hosts
50+ IOPS & 30GB per desktop;
<2ms storage latency
even with
single storage controller
NetApp EF 540 All Flash Array

w/ 12 x 800GB SSDs Technical whitepaper available here
Results: LoginVSI Heavy (1000
Users) with total 100 IOPS per User
Acceptable User
Experience
Good
Very
Good
Excellent
3x Faster Response Time Scales without degrading

User Excellent User Experience performance
experience
Wrap-up
88
Resources
 XenDesktop on NetApp Solution Guide
 XenDesktop with PVS and NetApp Clone on XS and
vSphere
 XenDesktop with MCS on XS and vSphere
 XenDesktop with Hyper-V
 XenApp
 ShareFile Solution Guide
Key Takeaways
1 Storage Sizing
2 Design, Best Practice and Reference

Architecture
3 Integrations and Flash

Blog http://cedrixcafe.com
Twitter #CCOURTEIX
Courteix@netapp.com
91
General Q & A
You have Questions?
• What Kind of coat can only be put on wet?
• What jumps when it walks and sits when it stands?
• I fly, yet I have no wings. I cry, yet I have no eyes. Darkness follows me; lower light I never see?
• Until I am measured, I am not known. Yet how you miss me, When I have flown! What am I?
• I run over fields and woods all day. Under the bed at night I sit not alone. My tongue hangs out, up
and to the rear, awaiting to be filled in the morning. What am I?
• What has hands but can not clap?
• What goes up but never comes down?
• Two bodies have I, though both joined in one. The more still I stand, the quicker I run. What am I?
We Have Answers?
• What Kind of coat can only be put on wet? -Paint
• What jumps when it walks and sits when it stands? -Kangaroo
• I fly, yet I have no wings. I cry, yet I have no eyes. Darkness follows me; lower light I never see? -
Clouds
• Until I am measured, I am not known. Yet how you miss me, When I have flown! What am I? -Time
• I run over fields and woods all day. Under the bed at night I sit not alone. My tongue hangs out, up
and to the rear, awaiting to be filled in the morning. What am I? -Shoe
• What has hands but can not clap? -Clock
• What goes up but never comes down? –Your Age
• Two bodies have I, though both joined in one. The more still I stand, the quicker I run. What am I? -
Hourglass
We Have Answers.
Work better. Live better.

Citrix Houston User Group: Lee Milam

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2 © 2012 Citrix Systems

© 2012 Citrix Systems

+Virtual +App Orchestration +Mobile

XenApp 6.5 XenApp 6.5 End Mainstream

© 2012 Citrix Systems

VDI App Enterprise Platinum

VDI only Server-based Apps Full FlexCast Full FlexCast

© 2012 Citrix Systems

FlexCast Management Architecture

IMA DB WMI CBP DB

XenApp Provisioning XenDesktop

XenApp Farm XenDesktop Site

11 © 2012 Citrix Systems

• Controllers (think broker servers)

• Workers (think VM’s or physical HDX hosts)

© 2012 Citrix | #CitrixSynergy

• Databases are supported in standalone, clustered, and mirrored modes

• AlwaysOn Availability groups is supported for SQL Server 2012

• Windows authentication is required (SQL authentication is not used)

vSphere 5.0 Update 2

vSphere 4.1 Update 3

• Machine Creation Services for Windows Server OS

XenApp 6.5 (IMA) XenDesktop 7 (FMA)

© 2012 Citrix Systems

Current Product Path Available

• No direct in-place upgrade to

© 2012 Citrix Systems

• Shipped with XenDesktop 7

© 2012 Citrix Systems

© 2012 Citrix Systems

© 2012 Citrix Systems

© 2012 Citrix Systems

• StoreFront is a MUST, and it is the starting point

© 2012 Citrix Systems

• Citrix Desktop Transformation Accelerator

© 2012 Citrix Systems

• Single pane of glass

ᵒ Performance management and network analysis

• Aggregation of logging information

• End user experience monitoring

© 2012 Citrix Systems

• Providing a holistic view

© 2012 Citrix Systems

© 2012 Citrix Systems

Help Desk and Troubleshooting / Environment health

© 2012 Citrix Systems

Director and EdgeSight TM

EdgeSightTM Performance management

© 2012 Citrix Systems

Director and EdgeSight TM

EdgeSight TM Network analysis

Network - Deep Packet Analysis

© 2012 Citrix Systems

Insight us camping in the forest where we could sit

BYO Desktops Corporate Apps

Mobility SaaS Apps Data

© 2012 Citrix Systems

Combining NetScaler with Analysis Tools

© 2012 Citrix Systems

NetScaler Insight Center

© 2012 Citrix Systems

• Gain visibility into end user experience for virtual