IE 3

Meeting 1.1
Syllabus Discussion
History of IE and the IE way

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OUTLINE
1. Discussion of Course Syllabus
2. History of IE and the IE way

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 • Please pass your 3x5 index card with the following:
Front: Back:
1x1
Full Name: Dela Cruz, Juan pic CRS screenshot of your class schedule
Student #: 2019-12345
Contact info: 0912 345 6789 /
jdelacruz@up.edu.ph
Person to contact in case of emergency:
John Dela Cruz (Father)
Contact info: 0923 456 7890

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1. DISCUSSION OF SYLLABUS

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COURSE SYLLABUS
• Course Number: IE 3
• Course Title: Introduction to Industrial Engineering
• Course Description: Fundamentals of Industrial Engineering:
systems concepts, the industrial organization & its functions,
overview of industrial engineering tools
• Course Objectives:
To enable the student to:
1. Identify the roles of an industrial engineer in an organization,
2. Demonstrate familiarity with selected industrial engineering tools,
3. Differentiate discrete and continuous distributions and recognize their
applications in Industrial Engineering.

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COURSE SYLLABUS
• The class meets once a week at MH 415. The detailed course
schedule is attached.
• Announcements and file uploads concerning the class will be
made in the following e-group:
• schoology.com; access code: PKWG-SJH6-PN5F8
• Instructor:
• Regine A. Tejada
• ratejada1@up.edu.ph  09237290842 (for emergencies only)
• Consultation hours: M 12nn-1pm; WF 10-11:30am. Send an email for
appointment.
• MH 402, Department of Industrial Engineering and Operations Research

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COURSE SYLLABUS
• The computed grade for the course will have the following
components:
• Class Activities 40%
• Quizzes 25%
• Comprehensive Exam 25%
• Project 10%

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COURSE POLICIES
• Attendance will be checked. A student should not miss more than
3 meetings without valid excuse, otherwise he/she will be given a
grade of 5.0.
• Students who come to class after 30 minutes but before 1 hour
from the start of the class shall be marked late. Those who come
beyond the 1st hour shall be marked absent. Door will be closed
after the 1st hour.
• 3 lates are equivalent to 1 absence.
• Cellphones and other devices should be set on silent mode.
• Questions in class, especially about the topic being discussed, are
highly encouraged.

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COURSE POLICIES
• Students who are not able to fully grasp the concept or topic
being discussed are encouraged to ask the instructor to
repeat the concept or topic, and/or consult with the instructor
during his free time.
• Appeals/questions regarding returned class
works/quizzes/exams shall be entertained only until a week
after returning.
• No make-up seatwork, quizzes or assignments will be given in
case the student misses the said activity.
• All required submission shall be printed on A4 paper, unless
otherwise specified.
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COURSE POLICIES
• Excuses shall be deemed valid on a case-to-case basis
• No removals or special items will be given should the student
get a failing grade or a near-passing grade.
• College rules on cheating will be implemented.
• The decision of the instructor is final.

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TOPICS Mtg.
No.
Date
Sep 2
Topic
Syllabus Discussion
Assessment Tool
n/a

1 Sep 2 History of IE and the IE way Quiz

Sep 2 Industrial Organization and Management Quiz & Workshop

Documentation and Problem

Sep 9 Quiz/Workshop
2 Identification Tools
9 Methods Study Quiz & Workshop
Quiz & Take-home
3 16 Work Measurement
Activity
Introduction to Human Factors and Ergonomics-
4 23 Quiz & Workshop
Anthropometry
5 30 Usability Analysis Quiz & Workshop
6 Oct 7 Production Systems Quiz & Workshop
7 14 Facilities Planning Quiz & Workshop
Introduction to Operations Research-
8 21 Quiz & Workshop
Assignment and TSP Models
Critical Path Method and
9 28 Quiz & Workshop
Scheduling Techniques
Nov 4 Project BREAK
10 Nov 11 Queuing Principles Quiz & Workshop
18 Engineering Economics Quiz & Workshop
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18 Systems Thinking Quiz
12 25 Comprehensive Exam Exam
PowerPoint
13 Dec 2 Project Presentation 11
Presentations
2. HISTORY OF IE AND THE IE
WAY

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History of IE
• Until the end of 1700s, production meant crafts
• Craftsmen used to treat material and assemble
the pieces
• Only a single person used to plan, select and
supply material, produce and control.
• However, there was a rapid growth of
population, which caused scarcity of resources.

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History of IE
• To address this problem, new inventions
were made
• like the steam engine
• by James Watt in 1776
• It turned steam power to mechanical power.
• Mechanized most of the processes in the textile industry
• Outputs increased
• This was the start of the industrial revolution…
• And Industrial Engineering

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History of IE

• There were advances in metal cutting and

production of machine tools
• These led to factories with large number
of workers.
• Production floor encountered not just
technical problems, but also management
problems

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History of IE
• There was this person who also encountered management
and technical problems on the production floor. He is:
• Frederick Winslow Taylor
• Mechanical Engineer
• Wanted to improve industrial efficiency
• Scientifically created work methods rather than having rule-of-thumb
methods
• Scientifically selected, trained, and developed each employee rather
than leaving them to train themselves
• Provided detailed instruction and supervision of each worker to do a
certain task
• Believed that managers do planning, while workers do manual work
• He began the discipline of industrial engineering,
• Hence, was regarded as the Father of Industrial Engineering

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 History of IE

• In those factories, the very first innovations

of IE were created.
• These include the coordinated assembly
line (Ford, 1913), division of labor (Smith,
1776), and time and motion study (the
Gilbreths, 1922).

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History of IE
• The productivity of factories multiplied
hundredfold.
• Industries grew big.
• The economy was good
• And so were the worker’s salaries

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History of IE
• But eventually, people got bored because
the work was monotonous. It was seen as
de-humanizing.
• Since then, IE had many more
developments and innovations.

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History of IE
In recent times, the world is getting bigger…
Different types of
systems are emerging.

IDEALvs REAL

We need someone who will

manage these systems. IE 20
History of IE
In any system, the goal of an IE is simple:

#1: make the #2: make the worker #3: make the
businessman happy happy customer happy

MAKE EVERYONE HAPPY  21

History of IE
As long as there is a system that needs to be managed…
MANUFACTURING TRANSPORTATION PROPERTY
AUTOMOTIVE PROCESSING AMUSEMENT PARKS
STEEL ENERGY BANKING
CLOTHING HEALTHCARE SEMICONDUCTOR
FOOD SHIPPING COMPUTER
RETAIL MILITARY INFORMATION
AGRICULTURE RESTAURANT AEROSPACE
CHEMICALS SERVICE TELECOM

The Industrial Engineer will always have a job ;)

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2. HISTORY OF IE AND THE IE
WAY

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The IE Way
More than a profession, IE is…

A WAY OF LIFE

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Even people are not IEs, they know how to make their
lives easier.

IE is not just a profession, but a way of life.

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The IE Way

PILLARS OF THE IE WAY

Systems
Thinking

“Everything is connected to everything

else” 26
The IE Way
WHAT IS A SYSTEM?
a system is an organized collection of subsystems that are highly
integrated to accomplish an overall goal

Organ
Cell Human Organization Country World Universe
System

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The IE Way
AN IE IS A SYSTEMS THINKER
an IE knows how to DEFINE the subsystems of a system
an IE knows how to FIND RELATIONSHIPS of the subsystems
an IE knows how to UNDERSTAND each subsystem

…of any system

RESTAURANT HOTEL
TRANSPORTATION HOSPITAL
BANK SUPERMARKET
SCHOOL FACTORY
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The IE Way

CS
Econ
CT

MatE “Look at the big picture”

CE
IE
ME

BA

ChE
What do they What do Psych
want? they need? 29
The IE Way

PILLARS OF THE IE WAY

Systems Process
Thinking Thinking

“A system is just a collection of

processes” 30
The IE Way

INPUT PROCESS OUTPUT

MANUFACTURING:
RAW MATERIALS MAKE FINISHED PRODUCT
HOSPITALS:
PATIENTS CURE HEALTHY PEOPLE
SCHOOL:
STUDENTS TEACH INTELLECTUALS
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The IE Way
CASE: THE REGISTRATION SYSTEM
INPUT PROCESS OUTPUT
PAPER, an IE must evaluate if
Form 5a Printing FORM 5A
PRINTER there are
REDUNDANT
FORM 5A Pre-advising FORM 5A + processes
FORM 5A +, an IE must try to
FORM 5A + Enlistment SUBJECTS SIMPLIFY the whole
system
FORM 5A + Validation FORM 5A ++
Before:
a) no self-printing,
FORM 5A ++ Assessment FORM 5 b) library clearance step,
c) form 5 is handwritten (carbon paper),
FORM 5 Post-advising FORM 5 + d) very very long queues in payment
e) During post-advising, Form 5 should
FORM 5 +, be manually signed by adviser 32
MONEY
Payment CUT FORM 5
The IE Way

PILLARS OF THE IE WAY

Systems Process Customer

Thinking Thinking Centricity

“If the customer is not happy, something was poorly

done” 33
The IE Way
In any system, the goal of an IE is simple:
to make everyone happy :)

NEVER FORGET THE

CUSTOMERS
Because without customers,
who would support the system?
“The customer is always right” 34
The IE Way
CASE: THE REGISTRATION SYSTEM
SUPPLIER INPUT PROCESS OUTPUT CUSTOMER
PRINTING PAPER, Form 5a Printing FORM 5A STUDENT
CENTER PRINTER
STUDENT, The
FORM 5A Pre-advising FORM 5A + STUDENT
FACULTY customers
STUDENT, FORM 5A +, are the
FORM 5A + Enlistment STUDENT students,
FACULTY SUBJECTS
And we
STUDENT, FORM 5A + Validation FORM 5A ++ STUDENT want the
FACULTY
students to
STUDENT, FORM 5A ++ Assessment FORM 5 STUDENT be happy.
FACULTY
STUDENT,
FACULTY
FORM 5 Post-advising FORM 5 + STUDENT

STUDENT, FORM 5 +,
PARENTS MONEY
Payment CUT FORM 5 STUDENT 35
The IE Way

PILLARS OF THE IE WAY

Systems Process Customer Metric

Thinking Thinking Centricity based

“Measure everything that results in customer

satisfaction” 36
The IE Way
CASE: THE REGISTRATION SYSTEM
SUPPLIER INPUT PROCESS OUTPUT CUSTOMER
PRINTING PAPER, Form 5a Printing FORM 5A STUDENT
CENTER PRINTER
STUDENT, FORM 5A
How to
Pre-advising FORM 5A + STUDENT
FACULTY measure
STUDENT, FORM 5A +, customer
FORM 5A + Enlistment STUDENT
FACULTY SUBJECTS satisfaction?
STUDENT, FORM 5A + Validation FORM 5A ++ STUDENT Waiting time
FACULTY
STUDENT, FORM 5A ++
FACULTY
Assessment FORM 5 STUDENT

STUDENT,
FACULTY
FORM 5 Post-advising FORM 5 + STUDENT

STUDENT, FORM 5 +,
PAYMENT CENTER MONEY
Payment CUT FORM 5 STUDENT 37
The IE Way

EVERYTHING IS
MEASURABLE IN
TIME
“If you cannot measure it, you cannot control it…

…if you cannot control it, you cannot manage it…

…if you cannot manage it, you cannot improve it.”

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The IE Way

PILLARS OF THE IE WAY

Systems Process Customer Metric Continuous

Thinking Thinking Centricity based Improvement

“There is always a better way”

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The IE Way
Always think of how to improve what you’re doing…
“Eto kelangan ng IE neto…”

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The IE Way

PILLARS OF THE IE WAY

Systems Process Customer Metric Continuous Quality

Thinking Thinking Centricity based Improvement Orientation

“What makes the customer unhappy is a defect that

needs to be solved completely” 41
The IE Way
QUALITY
the standard of something as measured against other things of
similar kind

Comparison: if we compare to others, ours must

be of higher standards.
Consistency: this higher quality must be
repeatable over time.

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The IE Way

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The IE Way

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 The IE Way
IE Dept 8:23 am. Our registration head and
registration assistants:

What do we do?
a) One room only (for ease of communication between faculty),
b) ~8 advisers who can do all enrolment functions and know all instructions (advising manuals),
c) Proper dissemination of instructions to students beforehand (for less questions),
d) IE reps who assist, 45
e) MOTIVATION to arrive early (free food)
The IE Way

PILLARS OF THE IE WAY

Systems Process Customer Metric Continuous Quality

Thinking Thinking Improvement Orientation
Centricity based

KISS
And lastly as Industrial Engineers, do not forget: 46
The IE Way

e t h i “Great things are usually simple,

so it is foolish to prefer a
e o m complicated answer to a simple
one”
p r p - Occam’s razor
t l
& e
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Next Meeting
• Can I also apply IE stuff in my organization?
• There will be a group activity
• Groupings will be randomized

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END

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REFERENCES
• Boydon, C. J. (2018). IE 3 Slides - History of Industrial
Engineering, The IE Way.
• Cummings, A. (2015). History of Industrial Engineering (IE).
Retrieved from https://slideplayer.com/slide/5940377/
• Khanna, O. P. (1980). Industrial Engineering and Management.
New Delhi: Dhanpat Rai Publications (P) Ltd.

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 APPENDIX
• What is the difference between Industrial Engineering &
Management Engineering (or Engineering Management)?

https://www.engineering.com/Education/EducationArticles/ArticleID/6654/Industrial 51
-Engineering-vs-Engineering-Management-Degrees.aspx