Collaboration and

Communication

Angelika Ruth Lafuente

Collaboration
- is the action where a group of people
are working together to share their ideas
and thoughts to create something or to
accomplish one goal.
Communication
- is imparting or exchanging of
information, ideas, and views within and
outside the organization.
Importance of Collaboration
• Learn from each other - Team members working in collaboration with each other will always have an
opportunity to learn from each other’s successes and failures.
• Better problem Solving - Workplace collaboration means bringing varied talents together, making a pool of
different skills and knowledge.
• Break down Barriers - Successful companies always put their team members in collaboration. Team
members of the single department are not just in collaboration but it extends across all departments in an
organization.
• Brainstorming - Collaboration allows team members to come together on a common platform and a
common goal by brainstorming to provide various solutions.
• Equal Partaking - Collaboration gives team members equal opportunities to participate and communicate
their ideas.
Strategies for Effective
Collaboration
• Cultivate the mentality of “we” instead of “me”.
• Respect team members
• Support each other’s ideas and working
together.
• Listening to co-workers ideas and advices.
• Spending time with your co-workers.
Importance of Communication
• Promotes motivation by informing and clarifying the
employees about the task to be done, the manner they are
performing the task, and how to improve their
performance.
• It is a source of information to the organizational members
for decision-making process as it helps identifying and
assessing alternative course of actions.
• Plays a crucial role in altering individual’s attitudes, a well
informed individual will have better attitude than a less-
informed individual.
• Communication also helps in socializing. It is said that one
cannot survive without communication.
• Assists in controlling process. It helps controlling
organizational member’s behaviour in various ways.
Strategies to Effective Communication
• Open - An open communication environment is one in which all members of the organization feel
free to share feedback, ideas and even criticism at every level.
• Inclusive - An inclusive communication strategy is one in which explicit steps are taken to ensure
that all employees feel they are involved in decisions that affect their day-to-day work.
• Two-way - Communication should never be one-way either from the top-down or the bottom-up.
• Results-Driven - Business communication should be results-driven and strategically focused on
achieving measurable results.
• Multi-Channeled - Effective organizational communicators know that messages need to be
delivered multiple times in multiple ways to have the most impact.