B Y-

AAKASH
ABHIMANYU
FARAZ
HINA
MANJEET
P R I YA N K A
PULKIT
S H I VA N I
ABOUT..
 Salesforce.com, Inc. is an American cloud-based software company

 Headquartered : San Francisco, California

 Founded in 1999 - former Oracle executives

 Salesforce has a market capitalization of $77 billion as of now as is growing much more

 19.5%Market share in CRM market (market leader )

CLIENTS
HOW SALESFORCE PERVADES ITSELF IN
VARIOUS AREAS?
SALES CLOUD
COMMUNITY CLOUD
APP CLOUD
COMMERCE CLOUD
SERVICE CLOUD
MARKETING CLOUD
 Complete Salesforce
Marketing Cloud Product
 Channels of Salesforce
Marketing Cloud
Email • Filter the subscriber base
Studio • Send targeted email messages based on customer data

• Social listening tools to hear conversations from different sources

Social
• Customers can plan, execute and track social media marketing
Studio campaigns

Mobile • SMS, MMS, push messaging and group messaging

Studio • Engage customers in the moment
• Send real-time alerts and notifications
 • Power digital advertising and manage ad campaigns
Advertising • Use of customer data from multiple sources to securely reach
Studio customers

• Tools to create beautiful, dynamic web-pages and personalized

Web content
Studio • Personalized content and recommendations
 Lead capture
Lead scoring and management
Lead nurturing
Campaign management
Content management
CRM integration
Analytics and reporting
 COLLABORATION
UNITY SALES AND
MARKETING

DIGITAL SELLING INTELLIGENCE

VIRTUAL SELLING
THE RISE OF AI
SALES
BOOSTER
TRENDS

RECURRING REVENUE
NEW REVENUE CHANNELS USAGE BASED PRICING
POWER YOUR PARTNERS