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Management, Eleventh Edition by Stephen P. Robbins & Mary Coulter
Management, Eleventh Edition by Stephen P. Robbins & Mary Coulter
Management, Eleventh Edition by Stephen P. Robbins & Mary Coulter
Management, Eleventh Edition by Stephen P. Robbins & Mary Coulter ©2012 Pearson Education, Inc. publishing as Prentice Hall
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The Manager:
Omnipotent or Symbolic?
• Omnipotent View of Management - the view
that managers are directly responsible for an
organization’s success or failure.
• Symbolic view of Management - theview
that much of an organization’s success or
failure is due to external forces outside
managers’ control.
Management, Eleventh Edition by Stephen P. Robbins & Mary Coulter ©2012 Pearson Education, Inc. publishing as Prentice Hall
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Constraints on Managerial Discretion
Management, Eleventh Edition by Stephen P. Robbins & Mary Coulter ©2012 Pearson Education, Inc. publishing as Prentice Hall
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The External Environment:
Constraints & Challenges
• External Environment - those factors & forces outsidethe
organization that affect itsperformance.
Management, Eleventh Edition by Stephen P. Robbins & Mary Coulter ©2012 Pearson Education, Inc. publishing as Prentice Hall
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Exhibit 2-2: Components of ExternalEnvironment
Management, Eleventh Edition by Stephen P. Robbins & Mary Coulter ©2012 Pearson Education, Inc. publishing as Prentice Hall
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• Environmental Uncertainty - the degree of change
& complexity in an organization’senvironment.
Management, Eleventh Edition by Stephen P. Robbins & Mary Coulter ©2012 Pearson Education, Inc. publishing as Prentice Hall
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Exhibit 2-3: Environmental Uncertainty Matrix
Management, Eleventh Edition by Stephen P. Robbins & Mary Coulter ©2012 Pearson Education, Inc. publishing as Prentice Hall
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Who Are Stakeholders?
Management, Eleventh Edition by Stephen P. Robbins & Mary Coulter ©2012 Pearson Education, Inc. publishing as Prentice Hall
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Organizational Stakeholders
Management, Eleventh Edition by Stephen P. Robbins & Mary Coulter ©2012 Pearson Education, Inc. publishing as Prentice Hall 2-10
Managing Stakeholder Relationships
Management, Eleventh Edition by Stephen P. Robbins & Mary Coulter ©2012 Pearson Education, Inc. publishing as Prentice Hall
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What Is Organizational Culture?
Management, Eleventh Edition by Stephen P. Robbins & Mary Coulter ©2012 Pearson Education, Inc. publishing as Prentice Hall
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Exhibit 2-5: Dimensions of OrganizationalCulture
Management, Eleventh Edition by Stephen P. Robbins & Mary Coulter ©2012 Pearson Education, Inc. publishing as Prentice Hall
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• Strong Cultures - Organizational cultures in
which key values are intensely held andwidely
shared.
Management, Eleventh Edition by Stephen P. Robbins & Mary Coulter ©2012 Pearson Education, Inc. publishing as Prentice Hall
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Exhibit 2-6: Contrasting Organizational Cultures
Management, Eleventh Edition by Stephen P. Robbins & Mary Coulter ©2012 Pearson Education, Inc. publishing as Prentice Hall
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Exhibit 2-7: Strong vs. Weak Cultures
Management, Eleventh Edition by Stephen P. Robbins & Mary Coulter ©2012 Pearson Education, Inc. publishing as Prentice Hall
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• Decision –
Making a choice from two or more alternatives.
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Education, Inc.
Decision-Making Process
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The Decision-Making Process
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Education, Inc.
The Decision-Making Process
• Step 2: Identify Decision Criteria
– Decision criteria are factors that are
important (relevant) to resolving the problem.
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Education, Inc.
The Decision-Making Process
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Education, Inc.
Important Decision Criteria
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Education, Inc.
The Decision-Making Process
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Education, Inc.
Possible Alternatives
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Education, Inc.
The Decision-Making Process
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Education, Inc.
The Decision-Making Process
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Education, Inc.
Evaluation of Alternatives
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Education, Inc.
The Decision-Making Process
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Education, Inc.
The Decision-Making Process
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Education, Inc.
Decisions Managers May Make
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Education, Inc.
Decisions Managers May Make
CopyrighMtan©age2m0en1t,6ElevbyentPeh Edaitorson by nStephen P. Robbins & Mary Coulter ©2012 Pearson Education, Inc. publishing as Prentice Hall 2-321-
Education, Inc.
Making Decisions: Rationality
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Education, Inc.
Making Decisions: Bounded Rationality
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Education, Inc.
Making Decisions: The Role of Intuition
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Education, Inc.
What Is Intuition?
Copyright © 2016Eleventh
by Pea
Management,
Education, Inc.
Edition by Stephen P. Robbins & Mary Coulter ©2012 Pearson Education, Inc. publishing as Prentice Hall
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Making Decisions: The Role of Evidence-Based
Management
CopyrighMtan©age2m0en1t,6ElebvyentPhEedaitornsboynStephenP. Robbins & Mary Coulter ©2012 Pearson Education, Inc. publishing as Prentice Hall
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Education, Inc.