Nhóm 8

• Nguyễn Thanh Trang

• Nguyễn Bích Trâm
• Trần Thị Nhi
• Trần Hà My
• Đàm Du Trí
 Manager will be continually
making decisions

DECIS ION


KEYMAKING
MANAGEMENT
RESPONSIBILITY
OUTLINE
• Definition
• 3 types of decision
• Decision-making process
The process of choosing the best option from an array of
alternatives after having taken into consideration many
information and possibilities
TYPES
 • Made fairly
Routine quickly
Decision • Based on
common sense
and judgement
 • Not really
Intuitive rational - logical
Decision • Based on a
hunch – what
you feel/ believe
is true
 • Information
collecting
• Problem
solving
Strategic • Sometime
immediate
Decision actions need
to be taken
even with little
information
THE DECISION MAKING PROCESS
Defining Analyzing Working Deciding Evaluating
out option which is results
best
Understand your problem
Think about what
Differentiate you win and
the symptoms lose
from with
the
With
Come
Ask RIGHT
yourself
up withinformation
whether and
all important perspective
you achieved
and practical
the
each alternatives
problem itself
alternative
results
Comes you
RIGHTsolution
expected
mindset decision
Choose
Rules, ethnic andbest
one that suitsshould
policies the situation
be
considered
 Summary

Decision Types Process

With the info gathered, make the Routine Understand the problem
best choice Intuitive Think about it
Strategic What option do we have
Choose the best one
Are you satisfied?
Making decisions is NOT a walk in the park.
It demands ample amount of information
collecting and various actions needs to be
taken into consideration

Conclusion
THANK YOU FOR
LISTENING