Write it Right: National Training

on Business Correspondence

A Re-echo

Lailani Candelario Banggawan

Styles of Business Letters
Qualities of Effective
Business letters
Grammar in Business
Writing
STYLES OF BUSINESS LETTERS
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Letter head
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Dateline
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_____________________ Inside Address
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_____________________ Salutation
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_____________________ Complimentary Close

FULL BLOCK STYLE

Signature Block
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MODIFIED BLOCK STYLE

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SEMI BLOCK STYLE

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 QUALITIES OF
EFFECTIVE BUSINESS
LETTERS
1. COMPLETENESS
Giving all the necessary
information
Leaving no question in the mind
of the receiver
Answering all questions
Giving additional information if
required
2. CLEARNESS/CLARITY
3 FACTORS THAT CONTRIBUTE TO
THE CLEARNESS OF WRITING
Sentence structure
Punctuation marks
Word choice
Being definite, vivid, and
specific
Providing facts, figures,
statistics, details
4. CONCISENESS
Getting straight to the
point
Stating only relevant
information
 POINTS TO CONSIDER
Use single words whenever possible.
Use essential words.
Omit relative clauses whenever
possible.
Eliminate unnecessary prepositional
phrases, determiners, and modifiers.
Omit redundancy.
5. CORRECTNESS
Having correct physical make-up
Having correct grammar,
spelling, punctuation marks,
capitalization, usage
Being accurate in stating facts
and figures
6. COHERENCE
Presenting information in
a logical order
Using transitional/linking
devices
 3-Paragraph Approach in Writing
Business Letters

ORIENTATION

INFORMATION

ACTION
COURTESY
Having positive attitude
Having an other-centered
attitude/ ‘you’ attitude
Having sincere and personal
relationship
Showing willingness to serve
Grammar in Business Writing
 Word Choice
 SVA
 Verb Tenses
 Voice in Verbs
 Phrasal Verbs
 Other Parts of Speech
 Parts and Types of Sentences
Word Choice
Avoid redundancy.
Avoid obsolete or overused words.
Avoid sexist language.
Avoid negative phrasing.
Use specific and precise words.
Use strong words.
Thank you!