GROUP ASSIGNMENT - DAV

Team Members:
Dimple Gupta
Rahul Jain
Prakhar Hatwal
Nayan Rajouria
Issue Tree of KPI Dashboard for CRY Freight Company

Sales

Efficiency
Design KPI Dashboard
to monitor Health of
the company
Revenue

Employee/Sales
Satisfaction
Issue Tree of KPI Dashboard for CRY Freight Company -SALES

No. of Orders
Received

No. of Orders
% of Failed order
Fulfilled
Region wise sales

Sales
New Customers
Market Share
Analysis
No. of Customers
Efficiency
Regular
Design KPI Dashboard to
Customers
monitor Health of the
company
Revenue

Employee/Sales
Satisfaction
Issue Tree of KPI Dashboard for CRY Freight Company -EFFICIENCY
Distribution Cost

Inventory
Management Cost
Capacity Utilization (No.
of Trucks Available/
Utilized)
Order
Management Cost
Cost Management
Sales Vehicle
Maintenance Cost
Average Fuel used / KM
Efficiency
Design KPI Dashboard to Manpower Cost
monitor Health of the
company Labor Utilization
Revenue Other Cost
(Insurance,
Marketing, MIS)
Employee/ Sales
Satisfaction No. of Trips/ month
Avg
KM/day/month
Issue Tree of KPI Dashboard for CRY Freight Company - PROFITABILITY

Sales

Efficiency Profit/Loss
Design KPI Dashboard
to monitor Health of
the company
Profitability Total Revenue

Employee/ Sales
Turnover/KM
Satisfaction
Issue Tree of KPI Dashboard for CRY Freight Company – EMPLOYEE/SALES SATISFACTION

Sales

Regular

Efficiency No of Employee
Design KPI Dashboard to
monitor Health of the Contractual
company
Revenue Attrition Rate

Employee/ Sales
Absenteeism
Satisfaction

No. of Customer
Complaints

On time Deliver
Performance
THANK YOU