7394Act

Republic
THE CONSUMER ACT OF THE
PHILIPPINES
- [T H E T H R E E O B J E C T I V E S] -

Consumer Act of
Protect the
the Philippines interest of the
consumer
To achieve the objectives, the Act aims to
protect people against hazards to health and safety, and
deceptive and unfair sales acts and practices. In this light, Promote his/her
the policy mandates for information dissemination and
general welfare
education to facilitate sound choice and proper exercise
of rights by the consumer.

The Consumer Act also covers the quality and

safety of different products like food, drugs, cosmetics,
Establish standards
and devices. The policy promotes the protection of of conduct for
citizens against hazardous substances that may be in sale. business and
Hence, proper labeling and fair packaging shall be industry
required for all products being sold
 Consumer Act
O f t h e P h i l i p p i n e s

It is a law that protects the

interest of the consumer,
promotes general welfare, and
establishes standards of conduct
for business and industry.
 Basic Rights
T h e r e a r e e i g h t b a s i c s r i g h t s o f a
c o n s u m e r a c c o r d i n g t o t h e a c t ;
Right to Basic Needs
This right guarantees survival,
adequate food, clothing, shelter,
healthcare, education, and sanitation.
Right to Safety
This is the right to be protected
against the marketing of goods or
the provision of services that
are hazardous to health and life.
 Right to Choose
This is the right to choose
products at competitive
prices with an assurance of
satisfactory quality.
Right to Information
This is the right to be protected
against dishonest or misleading
advertising or labeling and the right
to be given the facts and information
needed to make an informed choice.
Right to Representation
This is the right to express consumer
interests in the making and execution of
government policies.
 Right to
Redress
This is the right to be
compensated for
misrepresentation, shoddy
goods or unsatisfactory
services.
 Consumer Education
This is the right to acquire
the knowledge and skills
necessary to be an informed
customer.
Healthy Environment
This is the right to live and work in
an environment that is neither
threatening nor dangerous and, which
permits a life of dignity and well-
being.