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The Human Relations

Movement
Elton Mayo

Was an Australian a psychologist, a


industrial researcher, and
a organizational theorist

Father
of Human Relations
Movement
Human Relations Movement

Focuses instead on the person as


an individual and analyzes what
motivates and cultivates their
achievement in a work setting
The Hawthorne Effect

Attention from the study made


them feel important and resulted
in better output
Three key Elements of the Theory

Keywork groups/Teams

Excellent upward communication

Superior Leadership
Management Approaches

Classical
Approach
Behavioural Approach
Contingency Approach
Classical Approach

management as planning,
organising and controlling
hierarchical organisation structure
autocratic leadership
Behavioural Approach

management as leading,
motivating, communicating
teams
participative/democratic
leadership style
Contingency approach

adapting to changing
circumstances

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