SAMPLE

PROCESS EXCELLENCE
PERSPECTIVE
 Process Excellence
Goal Gaps Steps to be Taken Result Timeline
• Collaboration of ACs • Almost all PNP • Lobbying of the Circulars in • Focused, unified • ASAP
nationwide regional office have support of the full implementation crime prevention
• Full implementation not adopted CSOP of the PNP P.A.T.R.O.L. Plan program for the whole
of CSOP as the National 2030; country
Crime Prevention • AC to follow up Command Group
Strategy of PRO to have IMPLAN for CMC
No. 2 2017 dated Jan. 11, 2017
• AC to lobby NAPOLCOM and
DILG for implementation of
CSOP;
• AC to file complaint for cops,
mayors and governors who will
not support CSOP;
• Coordination and collaboration
with LCEs for the inclusion of
CSOP, PPAs in the AIP of every
city and/or municipality.
 PROCESS EXCELENCE
Goal Gaps Steps to be Taken Result Timeline

• 1st Sem 2018

• Conduct inventory on
IT capability
• Speedy response to
• Immediate rendering of • Develop a database of
• No centralized
police services for functional
database system
clientele through divisions/offices
in all PNP Offices
information technology • Accessibility in all PNP
• Integration
centralization of all
database systems
• Inventory/
• data gathering
categorization of data
police service
• 2nd Sem 2018
management
• development of hardware
and software including
security provisions
Offices
• 2019
• Integration and
implementation
 Process Excellence
Goal Gaps Steps to be Taken Result Timeline
• Active • Identification/inventory of • To identify all • Active involvement • 1st quarter of 2018
involvement of stakeholders stakeholders of all stakeholders
stakeholder in (groups/sectors) (groups/sectors) and formulation of
crime • Communication for lack • Strategic stakeholders
prevention and of dissemination Planning involvement
crime • Not involving all • Review of manual.
prevention stakeholders existing practice • Come up with an
• PNP has not tapped all • List of innovative
the community stakeholders proactive approach
stakeholders that have been in enticing relevant
• non-holistic and a tapped so far community
reactive approach in • To be proactive stakeholders to be
tapping stakeholders in identifying involved
• Poor on information relevant • Mobilize and
dissemination stakeholders engage more
stakeholders
 Process Excellence
Goal Gaps Steps to be Taken Result Timeline
• To improve crime • insufficient police • Engage the support of the • Crime reduction • 6 months
prevention and personnel (police Barangay Tanod, security guards to 1 year
reduction visibility) and concerned citizens in the • Increased
community appropriate logistics • 1st qtr
• Lack of logistical 2018
capabilities • Request from the LGU

• Generate resources
• To improve • -uncooperative brgy • Ugnayan sa barangay • Safer communities • 1st qtr
community safety officials and LGU & • Training of BPATs 2018
and awareness lack of • Outreach program/activities
communications
• Solution and
resolution of
cases