QUALITY OF WORK LIFE

QUALITY OF WORKLIFE…
MEANING:
It means having a work-
environment where an
employee’s activities
become more important
by implementing
procedures or policies
that make the work less
routine and more
rewarding for the
employee.
Objectives of QWL…

 To improve the standard of living of the

employees
 To increase the productivity
 To create a positive attitude in the
minds of the employees
 To increase the effectiveness of the
organization (Profitability, goal
accomplishment etc.)
Companies practicing
Quality of Work Life
 General Motors
 Ford Motors with UAW
 XEROX
 IBM
 BHEL, Hardwar
 TISCO
TATA - GROUP OF COMPANIES
Working at TATA…
 Brand Value: Brand Value is great. “Tata” name is
sufficient to impress anyone.
 Work cul ture: Its like Indian govt job. A lot of
complacency and politics go hand-in hand.
 Bench concept: Best in the industry. If you’re a fresher
don’t expect work for the first 6 months or so. But
you’ve to come to the office every day from 9 to 6.
 Dress co de: Have to wear formals, always.
 Job Securit y: Very high
 Co-workers competenci es: Poor.
 Recomm endat io n: If you want a peaceful life -TATA is
the best place.
Quality of Work Life –
TATA Group
 Gifts & donations
 Health, safety & environment
 Ethical conduct
 Citizenship
 Party events
 Memberships in clubs
 GIFTS
AND
DONATION
S
Health,
safety &
environmen
t Clean
environment

Sanitation
Insurance
Ethical
Conduct

• At TATA the every single

employee is expected to maintain
ethics during work
•If any employee senior level or
lower level is found doing un
ethical practises are sacked from
the company.
Citizenship
 Every employee in TATA has a
feeling of belongingness towards
the Company.
 This feeling is expressed when an
employee says “I am a part of
TATA”
 TATA has many schemes where in
they involve the employees and
also make them a part of decision
making.
Party /
Events
 The Company has small get together’s- which acts
like an “ice breaker” for new employees
 This acts as a rest pause in long term working
condition.
 Annual day, Award ceremony, Rose day, traditional
day, etc are examples of such party / events.
 It helps in building team work and lateral thinking
Membership
in Clubs
 TATA offers the
employees
membership in clubs
like Elphinston club,
fitness, tour and
travel, etc
 This Company believes
a fit person works
better and casualty
leaves also reduces.
Other ways to maintain
QWL…
 Flextime
 Flexi place
 Part-time Employment
 Job Rotation
 Job Enlargement
 Quality Circles
MEANING:
A quality circle is a volunteer group composed of workers (or even
students), usually under the leadership of their supervisor , who are
trained to identify, analyze and solve work-related problems and present
their solutions to management in order to improve the performance of
the organization, and motivate and enrich the work of employees.

ADVATAGES:
1.It is a voluntary forum of workers
2. It makes full use of a worker’s potential.
3. It provides the worker autonomy and sense of achievement.
4. It ensures greater participation and involvement of a worker
in the day-to-day functioning of his department.
5. It helps in finding solutions to several problems and in
removing cobwebs and bottlenecks in daily functioning.
6. It helps in creating cohesive groups with improved morale.
New Methods QWL…
Prayer and Meditation in the Workplace

 The American Stock Exchange has a

Torah Study Group
 Boeing has Christian, Jewish and Muslim
prayer groups
 Apple Computers office has a meditation
room and employees are given 30 minutes
to meditate or pray.
 Prentice-Hall Publishing has a quiet room
for employees where they can take mental
retreats.(counseling)
THANK
YOU!!!