TOTAL PROJECT MANAGEMENT

TERM PROJECT PRESENTATION

“Flexible Benefits System Implementation At Quick Medical Centre”

GROUP-2
BHAVSAR TANMAY
DAKSH JAIN
PATEL RUCHIT
KUNAL JAIN
 CASE SUMMARY (1/3)

• Quick Medical Center wants to reduce

1 Cost and improve the value and services of
its employee benefits coverage

• A multifunctional team of 13 members from

2 HR, FS, and IS along with 6 technical experts

from consulting firm HBS

• A workshop is held for participants to clarify

3 and finalize project objectives and develop a

project plan, milestones, and schedule
 CASE SUMMARY (2/3)

• Project completion was set at 10 months

4 • HBS to develop and supply all hardware and software for the new system
• The system to be brought on-line, tested, and approved

• HR workers - to be trained on how to operate the system and load existing employee data

5 • All employees - to be educated about and enrolled in the new benefits process
• The enrolment data to be entered in the system

• The director of FS was chosen as Project Leader and 2 team leaders from HR and IS

6 • HR needs to ensure that the new system met HR requirements

• IS needs to ensure that the new software interfaced with other old systems
 CASE SUMMARY (3/3)

• Members of the Quick team worked on the project on a part-time basis

7
• PM & TL’s gave the project priority
• Meeting project requirements and time deadlines was imperative.
• PM given authority over functional managers and project team members for all project-
related decisions

WHAT FORM OF PROJECT MANAGEMENT (BASIC, PROGRAM

Q1 AND SO ON) DOES THIS CASE MOST CLOSELY RESEMBLE?

BASIC PROJECT MANAGEMENT – MATRIX TYPE

Since resources are allotted (borrowed) from the functional units
 Q2 ANALYSIS: PROJECT MANAGER IS DIRECTOR OF FS

Quick Medical Center Project Manager

Human Financial Information Team Leader Team Leader 6 Technical

Resources (HR) Systems (FS) Systems (IS) (IS) (HR) Experts (HBS)

Implementation Team
Project Manager
CASE SNAPSHOT:
• Director of FS is appointed as the Project Manager having final decision taking authority
• Flexible Benefit Plan has direct implications on FS team
• The manager has good rapport with fellow team members
• Many of the team mates had worked previously with the Project Manager
• Prior to serving as Director in FS, she worked with IS as well
Q2 ANALYSIS: PROJECT MANAGER IS DIRECTOR OF FS
PROs
• Since FS is largely affected, Project Manager from
FS will take better decisions for the task.
• Director of FS will act as a center of attention who
will have experts from other departments as well as
HBS to contribute their views.
• The Project Manager knows other departments
well, as she has worked in IS also, hence will take
better decisions.
• Team approves of her, and has good rapport.
Maintaining good relationships with teammates will be
a plus point for her, being a Project Manager.
CONs
• Project will indirectly affect other departments also.
The Project Manager may become biased towards
FS and overlook the other stakeholders.
• The Project Manager may take advantage of its
rapport with fellow team mates to leverage her
position in decision making.
• Having an independent person as Project
Manager would have helped avoiding possibility of
illogical and biased decisions. It can be a senior leader
who interacts with department directors and guides
them.
 TOTAL PROJECT MANAGEMENT
TERM PROJECT PRESENTATION

“Flexible Benefits System Implementation At Quick Medical Centre”

THANK YOU