What is Recognition?

• Recognition is any thought, word, or deed towards making someone

feel appreciated for who they are and recognized for what they do.

• Recognition can be a strategic tool for shaping behaviour and moving

an organization in a desired direction.

• Recognition is something a manager should be doing all the time –it’s

a running dialogue with people.
 Why Focus on Recognition?
• Employees identify recognition as one of the most effective
motivators.

• Employees who feel that their organization values them are more
likely to value their customer.

• Appreciation and/or praise are among the top drivers of employee

motivation and engagement across a variety of industries and
companies.
Formal and Informal Recognition
FORMAL INFORMAL
• Scheduled or milestone driven. • Can be spontaneous.
• Generally given to motivate for • Mostly motivating in the short
the longer term-more strategic. term.
• Can have major cost impacts. • Usually low in cost
• Built into the organization • Reinforcing short term
practice. achievements or personal
achievement