Scribd Logo
Upload

Welcome to Scribd!

  • Food and Beverage Services NC Ii: Qualification

    Uploaded by

    Jaybert Gamayon
    10 views42 pages
    The document describes the qualification and competencies required for Food and Beverage Services NC II. The qualification consists of basic, common, and core competencies. The six core competencies include preparing the dining room/restaurant area for service, taking food and beverage orders, promoting products, providing food and beverage services, providing room service, and handling guest concerns. The first core competency of preparing the dining room involves taking reservations, setting up service stations and equipment, arranging tables, and setting the mood.

    Original Description:

    pca pipeline 2018

    Original Title

    PCA Pipeline 2018

    Copyright

    © © All Rights Reserved

    Available Formats

    PPTX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    The document describes the qualification and competencies required for Food and Beverage Services NC II. The qualification consists of basic, common, and core competencies. The six core competencies include preparing the dining room/restaurant area for service, taking food and beverage orders, promoting products, providing food and beverage services, providing room service, and handling guest concerns. The first core competency of preparing the dining room involves taking reservations, setting up service stations and equipment, arranging tables, and setting the mood.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pptx, pdf, or txt
    10 views42 pages

    Food and Beverage Services NC Ii: Qualification

    Uploaded by

    Jaybert Gamayon
    The document describes the qualification and competencies required for Food and Beverage Services NC II. The qualification consists of basic, common, and core competencies. The six core competencies include preparing the dining room/restaurant area for service, taking food and beverage orders, promoting products, providing food and beverage services, providing room service, and handling guest concerns. The first core competency of preparing the dining room involves taking reservations, setting up service stations and equipment, arranging tables, and setting the mood.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pptx, pdf, or txt
    of 42

    FOOD AND BEVERAGE SERVICES NC II

    QUALIFICATION
     consists of COMPETENCIES that a person must achieve to provide food
    and beverage service to guests in various food and beverage service
    facilities.

    COMPETENCY STANDARDS
    1. Basic competencies
    2. Common competencies
    3. CORE COMPETENCIES

    1
    CORE COMPETENCIES

    UNIT OF COMPETENCY

    1. Prepare the dining room/restaurant area for service.


    2. Welcome guests and take food and beverage orders.
    3. Promote food and beverage products.
    4. Provide food and beverage services to guests.
    5. Provide room service.
    6. Receive and handle guest concerns.

    2
    1. PREPARE THE DINING ROOM/RESTAURANT AREA FOR SERVICE
    This unit covers the knowledge and skills required in the preparation of the dining
    room /restaurant area before the start of the service operations. It involves opening
    duties or the dining room mise-en-place prior to service. This unit includes the
    knowledge and skills in taking reservations, preparing service stations, table-setting,
    and setting the ambiance of the food service facility.

    ELEMENTS
    A. Take table reservations
    B. Prepare service stations and equipment
    C. Set up the tables in the dining area
    D. Set the mood/ambiance of the dining area
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    1. PREPARE THE DINING ROOM/RESTAURANT AREA FOR SERVICE

    ELEMENTS
    A. Take table reservations
    B. Prepare service stations and equipment
    C. Set up the tables in the dining area
    D. Set the mood/ambiance of the dining area

    15
    16
    A. Prepare service stations and equipment

    17
    18
    19
    20
    21
    22
    23
    24
    1. PREPARE THE DINING ROOM/RESTAURANT AREA FOR
    SERVICE

     ELEMENTS
    A. Take table reservations

    B. Prepare service stations and equipment

    C. Set up the tables in the dining area

    D. Set the mood/ambiance of the dining area

    25
    26
    27
    28
    29
    30
    31
    32
    33
    34
    35
     Table setting (laying a
    table) or place
    setting refers to the way
    to set a table
    with tableware—such
    as eating utensils and for
    serving and eating. The
    arrangement for a single
    diner is called a place
    setting.

    36
    37
    38
    39
    40
    41
    42

    You might also like