A

Case Study
On
FEDEX and
UPS

AYUSH KUMAR
TAABISH AHMED KHAN
MALAY KUMAR PRADHAN Submitted To
UDIT DAS
AKSHAY AHLUWALIA
Sumantra Bhattacharya Sir
 Question 1
FedEx and UPS have many similar resources and compete across many of
the same markets. How are they different? Stated differently, how do they
differentiate themselves?
 FedEx uses multiple networks, while UPS utilizes just one. As FedEx has
grown and acquired new services, each new division remains a
separate and distinct shipping network. That’s why FedEx Ground has a
different colored logo than FedEx Express! Meanwhile, UPS is all one
network, so there is no division in logos or services.
 FedEx often uses independent contractors, while UPS uses employees
for all services. This difference also explains why FedEx doesn’t quote a
specific number of vehicles in their ground fleet while UPS does
many of FedEx’s fleet are private vehicles.
 FedEx Slogan :- The World On Time
 UPS Slogan:- We Love Logistics
 FedEx net income:- $2.03 billion.
 UPS net income:- $3.804 billion.
 FedEx Revenue:- $42.7 billion
 UPS Revenue:- $53.105 billion
 FedEx Freight Services:- FedEx Freight
 UPS Freight:- Supply chain & freight
 Question 2
What are some of the major and unique strategic actions taken by each
firm? Have these actions been successful?

UPS store and FedEx office are retail outlets set up by the two companies to bring in
individual shipping orders for their respective package delivery and express
services. Both companies have different kind of customers because of the different
nature of each companies underlying delivery business
1.Fedex keeps its delivery charges lower then its competitors.

2.When FedEx know that its contract with u.s.p.s was selected for
renewal,UPS successfully put a bid on the contract.

3. To support its strength in logistics, UPS buy pharmaceutical logistic

company named Cemelog zrt.
 Question 3

Based on information in the case and from your research, which of these firms do

.
you predict will be the most successful in the future? Please explain your reasons

UPS- on the other hand has a much larger distribution range and has a
more solidified and easier to use shipping process aside from the
overnight delivery. They also have more than double the number of
packages coming through this delivery method than FedEx.
services.
FEDEX- has a better overnight business and is proven because they
have a larger per day number of shipments than the UPS does in its
overnight service. FEDEX is also having larger presence in international
make so they may edge over ups in the future.