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    Neurochemistry of Positive Conversation

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    Mrinal Gautam
    The document summarizes the neurochemistry of positive and negative conversations. It discusses how oxytocin and cortisol affect our behaviors and conversations. Oxytocin elevates trust and collaboration while cortisol increases perceived negativity. Positive conversations are associated with oxytocin behaviors like openness, while negative conversations correlate with cortisol behaviors such as distrust. The document concludes with managers self-reporting their conversational behaviors and takeaways on cultivating positivity.

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    Neurochemistry of Positive Conversation

    Uploaded by

    Mrinal Gautam
    88 views10 pages
    The document summarizes the neurochemistry of positive and negative conversations. It discusses how oxytocin and cortisol affect our behaviors and conversations. Oxytocin elevates trust and collaboration while cortisol increases perceived negativity. Positive conversations are associated with oxytocin behaviors like openness, while negative conversations correlate with cortisol behaviors such as distrust. The document concludes with managers self-reporting their conversational behaviors and takeaways on cultivating positivity.

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    The document summarizes the neurochemistry of positive and negative conversations. It discusses how oxytocin and cortisol affect our behaviors and conversations. Oxytocin elevates trust and collaboration while cortisol increases perceived negativity. Positive conversations are associated with oxytocin behaviors like openness, while negative conversations correlate with cortisol behaviors such as distrust. The document concludes with managers self-reporting their conversational behaviors and takeaways on cultivating positivity.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pptx, pdf, or txt
    88 views10 pages

    Neurochemistry of Positive Conversation

    Uploaded by

    Mrinal Gautam
    The document summarizes the neurochemistry of positive and negative conversations. It discusses how oxytocin and cortisol affect our behaviors and conversations. Oxytocin elevates trust and collaboration while cortisol increases perceived negativity. Positive conversations are associated with oxytocin behaviors like openness, while negative conversations correlate with cortisol behaviors such as distrust. The document concludes with managers self-reporting their conversational behaviors and takeaways on cultivating positivity.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pptx, pdf, or txt
    of 10

    Team Members:

    The Neurochemistry of
    • Bhavani Shankar The Neurochemistry of
    • Mrinal Gautam Positive Conversation
    • Nishant K. Singh Positive Conversation 1
    2

    2
    3
    Oxytocin Cortisol

    Shuts the thinking center of our


    Feel-good hormone brains
    Activates conflict aversion and
    Elevates our ability to protection behavior.
    communicate, collaborate and Makes us perceive even greater
    trust others judgement and negativity than
    actual.
    Metabolizes quickly – effects Functions like a sustained-
    are less dramatic and short- release tablet and effects are
    lived. long-lasting.

    4
    OXYTOCIN
    Positive Negative
    comments Comments

    CORTISOL
    and and
    Conversations conversations

    5
    Conversational Intelligence (C- IQ)

    6
    Self Assessment
    Negative Behaviors Positive Behaviors
    Pretend to be Listening Concern for Others
    Cortisol
    Intelligent
    Producing
    Behaviours
    Focused on Convincing Others Truthful about What's on Mind

    Enterprise
    Thinking that Others are not Understanding Stimulate Discussion/ Curiosity

    Don’t Trust Other's Intentions Paint Picture of Mutual Success


    Oxytocin
    Oxytocin
    Producing
    Producing
    Behaviours Emotions Detract from Listening Open to Difficult Conversations
    Behaviours

    How many of you exhibit How many of you exhibit


    these behaviors at your these behaviors at your
    workplace ? workplace ?
    7
    Managers’ Positive & Negative Conversational Behaviours

    Behaviors Exhibited
    Emotions Detract from Listening
    Cortisol
    Cortisol Pretend to be Listening
    Intelligent
    Producing
    Producing
    Behaviours
    Behaviours
    Others are not Understanding

    Enterprise Focused on Convincing Others


    Don’t Trust Other's Intentions

    Open to Difficult Conversations


    Oxytocin
    Oxytocin Paint Picture of Mutual Success
    Producing
    Producing Stimulate Discussion/ Curiosity
    Behaviours
    Behaviours Truthful about What's on Mind
    Concern for Others

    0 1 2 3 4 5 6
    Managers’ Self Reported Frequency
    8 Source: Creating WE Institute & Qualtrics
    Takeaways….

    Cortisol
    Producing
    Behaviours

    Oxytocin
    Oxytocin
    Producing
    Producing
    Behaviours
    Behaviours

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