ORGANIZATIONAL BEHAVIOR

What
What Managers
Managers Do
Do

Managerial
ManagerialActivities
Activities
••Make
Makedecisions
decisions
••Allocate
Allocateresources
resources
••Direct
Directactivities
activitiesof
ofothers
others
to
toattain
attaingoals
goals
Where
Where Managers
Managers Work
Work
Management
Management Functions
Functions

Planning
Planning Organizing
Organizing

Management
Management
Functions
Functions

Controlling
Controlling Leading
Leading
Enter
Enter Organizational
Organizational Behavior
Behavior
Contributing
Contributing Disciplines
Disciplines to
to the
the OB
OB Field
Field

EXHIBIT 1-3a
Contributing
Contributing Disciplines
Disciplines to
to the
the OB
OB Field
Field (cont’d)
(cont’d)

EXHIBIT 1-3b
Contributing
Contributing Disciplines
Disciplines to
to the
the OB
OB Field
Field (cont’d)
(cont’d)

EXHIBIT 1-3c
Contributing
Contributing Disciplines
Disciplines to
to the
the OB
OB Field
Field (cont’d)
(cont’d)

EXHIBIT 1-3d
Contributing
Contributing Disciplines
Disciplines to
to the
the OB
OB Field
Field (cont’d)
(cont’d)

EXHIBIT 1-3f
There
ThereAre
Are Few
FewAbsolutes
Absolutes in
in OB
OB

x Contingency
Variables y
Challenges
Challenges and
and Opportunity
Opportunity for
for OB
OB
 Responding to Globalization
 Managing Workforce Diversity
 Improving Quality and Productivity
 Responding to the Labor Shortage
 Improving Customer Service
Challenges
Challenges and
and Opportunity
Opportunity for
for OB
OB (cont’d)
(cont’d)
 Improving People Skills
 Empowering People
 Coping with “Temporariness”
 Stimulation Innovation and Change
 Helping Employees Balance Work/Life Conflicts
 Improving Ethical Behavior
The
The Dependent
Dependent Variables
Variables

x
The
The Dependent
Dependent Variables
Variables (cont’d)
(cont’d)