Seeking a society where all children are loved,

valued and able to fulfill their potential

National Child Protection Authority of Sri Lanka
 Founded in 1998.
NCPA is the foremost authority in Sri Lanka dedicated to
PROTECT, PROMOTE AND DEFEND CHILD RIGHTS
in the country.
 1929 Child
Helpline
Sri Lanka

•National helpline
•24/7
•Free,
confidential

Kilinochchi, Sri Lanka

Over 2,000 calls to 1929
in the past six months.
These include
informative, complaints
and general queries on
children’s issues

Over 600 cases of abuse

and exploitation opened
in the past six months
Case
Referrals
 Monitoring
Legal & Law
Enforcement  Investigations
Juvenile Justice Court proceedings
Ministry of Child
Development & Child-care institutions
Women’s Affairs

Ministry of Ministry of Social

Justice Services
Primary
Referral
Partners
Ministry of
Police
Health

Psychosocial Coordination & Advising

Professional
Skills/Expertise
 Government bodies
NGOs/INGOs
District/Provincial
councils
 Education,
Stability and
Protection of
Juvenile Justice: School Protection and
Children involved Children Monitoring of
in Criminal Children of
Proceedings Migrant Parents

Street/Beach Protection,
Children in High Key
Pyschosocial
Risk Tourist Programmatic Support and
Areas Focus Areas Rehabilitation -
Victims of War

Victims of Child Education,

Labour in High Protection and
Risk Areas Livelihood
Victims of support - Estate
Abuse, Children
Exploitation,
Neglect
 Protecting
children at the
local level
Each district secretariat has:
- 1 NCPA district coordinator
- 1 NCPA psychosocial coordinator

Total officers on field:

50+

Total officers at NCPA head office:

70+

For 1929 case follow-ups at district

level:
300 new
How are child protection concerns
reported?

-The local authority child protection team

- In case of an emergency, the police
- 1929 child helpline
 NCPA/ 1929 receives
complaint

Referred to Law
Enforcement Unit

Referred to relevant
What happens local authority

after a child Police & local NCPA

officers investigate
protection
complaint? Initial assessment

Action

Periodic assessments
by the local NCPA staff
 Our Bottom-Up Approach..

Ensure that the

community owns child
protection projects and
activities and also
understand the notion of
accountability with
respect to child rights
and violence and
injustice against
children.
 CR – the questions that need
asking

• Do partners play an active role in

supporting children, providing
services or advocating for
children’s rights and well-being?

• How do children relate to referral

partners?

• Are they actively involved with

those organisations themselves?
 Case
Management
 Case Records

• 1929 counsellors preliminary case records

• Initial assessment
• Investigative assessment
• Case follow-ups
Child’s
Plan– based
on
‘My World’
Assessment
Triangle
Over 55% increase in awareness of 1929 within the past
year, in post-conflict regions alone (random polls)
Awareness-raising on 1929 through educational support
and children’s clubs programs, particularly in high-risk
areas.
Way Forward
Qualitative information and
baseline data
More referrals - %
Self-managed partners (on
field)
Awareness and outreach
Resource organisations –
directory
Documentation
Advocacy
New policy on case management and referrals rolled
out – to include 5-year plans
Child protection is everyone’s business.
 Please visit us on

www.childprotection.gov.lk

for more information on how

you can help and engage with
us

Giving our children a childhood

they can be proud of.